Experienced Customer Service with over 20 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the wine industry.
Started as a volunteer and worked to learn every aspect of the business.
Primary responsibilities include staffing, scheduling, marketing, tax and compliance, vendor relations, festival management, inventory, property management, and management of vineyard and cellar operations. Other responsibilities include wine club management, guest relations.
Maintained entire family's schedule and organized events. Transported children to and from school, activities and appointments. Filed paperwork and organized computer-based information. Maintained appropriate filing of personal and professional documentation. Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers. Executed basic banking and bookkeeping tasks. Coordinated and planned vacations for the family. Oversaw the daily activities of clients' household while they were traveling.
Emphasis in Education Curriculum and Instruction Trained in Child Counseling Trained in Health and Safety for Children
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