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General Manager Resume Example

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GENERAL MANAGER
Professional Summary
Experienced General Manager highly skilled at administering business needs with efficiency and accuracy. Possess more than 27 years' experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs. Seeking ownership position with an up and coming organization in the food and beverage industry.
Skills
  • Top-tier, full-service dining background
  • Guest relations professional
  • Quick problem solver
  • ServSafe certification
  • Courteous, professional demeanor
  • High energy
  • Cash handling expert
  • Liquor and smoking laws familiarity
  • Budget development
  • Fiscal budgeting
  • Accounts payable specialist
  • Organizational skills
Work History
General ManagerFeb 2014 - Current
Mastros Ocean Club Malibu18412 Pacific Coast Highway Malibu, CA 90265
  • Consistently provided professional, friendly and engaging service
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Developed and maintained positive working relationships with others to reach business goals
  • Resolved guest complaints quickly and efficiently
  • Extensive Hospitality Background
ManagerSep 2010 - Feb 2014
Mastros Steakhouse Chicago520 N Dearborn Chicago, IL 60654
  • Recruited and hired qualified candidates for vacant and new positions
  • Created reports and presentations
  • Responsible for coordination of up to 35 servers in restaurant with capacity of 650
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
Corporate Trainer/ServerJul 2006 - Sep 2010
Mastros Ocean Club Newport Beach8112 E Coast Highway Newport Beach, CA 92657
  • Organized training for 200+ new employees per opening
  • Monitored participant workflow and behaviors throughout the training process
  • Addressed all questions from training program participants
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
  • Maintained complete knowledge of restaurant menu, including daily specials
Education
Bachelor of Arts: University of Nevada-Las VegasLas Vegas, Nevada
Accomplishments
  • Planned, coordinated and assisted with the opening of 5 Mastros Restaurants
Certifications
Court of Master Sommeliers Introductory Sommelier
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Resume Overview

Companies Worked For:

  • Mastros Ocean Club Malibu
  • Mastros Steakhouse Chicago
  • Mastros Ocean Club Newport Beach

School Attended

  • University of Nevada-Las Vegas

Job Titles Held:

  • General Manager
  • Manager
  • Corporate Trainer/Server

Degrees

  • Bachelor of Arts :

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