General Manager Resume Example
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GENERAL MANAGER
Summary
Driven, versatile leader skilled in the creation of mutual beneficial value exchanges with current and prospective customers. Expert negotiator, self-starter with strong interpersonal and communication skills.
Education and Training
BBA:Business Administration,2017Baker College － City, State, USA
Magna Cum Laude
Experience
General Manager, 02/2007 to CurrentGopuff － Jeffersonville , KY
- Attract, hire and retain top tier talent
- Inventory Controls
- Profit and loss management
- Develop and implement strategic sales approaches
- Increase efficiency by analyzing sales results and operational procedures
- Brand Management
- Contributed to grass roots marketing programs
- Performance Management
Zone Manager, 07/2006 to 02/2007Applied Industrial Technologies, Inc. － Shadyside , PA
- Determined staff promotions, demotions, and terminated employees when necessary
- Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts
- Completed weekly schedules according to payroll policies
General Manager, 01/2006 to 06/2006Gopuff － Kansas City , KS
- Trained all new managers on store proceedures and policies
- Completed weekly schedules
- Wrote supply order requests to replenish inventory
- Addressed and corrected front line communication issues in a tactful manner
Operations ManagerLive Nation Entertainment Inc － West Valley City , UT
- Delivered excellent customer service by greeting and assisting each customer
- Addressed customer inquiries and resolved complaints
- Design and implemented customer satisfaction metrics
- Stocked and restocked inventory when shipments were received
- Reorganized the sales floor to meet company demands
Skills
Analytical Skills, Budgeting, Coaching, Mentoring, Strong Interpersonal Skills, Counseling, Customer Support, Forecasting, Hiring, Team Building, Expense Control, Leadership, Marketing Strategies, Microsoft Office, Negotiations, Project Management, Proposals, Recruiting, Strategic Sales, Stress Management, Team Work, Written Communication Skills
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Resume Strength
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- Word choice
- Measurable results
- Typos
Resume Overview
School Attended
- Baker College
Job Titles Held:
- General Manager
- Zone Manager
- Operations Manager
Degrees
- BBA : Business Administration , 2017
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