Dedicated, hardworking and dependable Food and beverage manager of 10 years. I am very customer oriented and understands what it takes to make both the customer AND the company happy.
Was promoted to General manager 6 weeks into my start with the company. Six months later I was able to get the underdog store I was given to a platinum status in our corporate audits. This store also finished first one month in all of the company for sales increase. This allowed me quickly to become one of the first training facilities in our market. This gave me the opportunity to train and promote many store managers and 6 general managers into the field. Since then I had moved on taking over another store and then doing a new store open of which I also ranked a platinum level in corporate audits. I have a great history of always hitting my numbers and projections.
Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Developed and maintained exceptional customer service standards.Optimized profits by controlling food, beverage and labor costs on a daily basis.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
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