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General Manager Resume Example

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GENERAL MANAGER
Summary

I am looking to join a team of innovators in their business, providing 1st class service and 100% customer satisfaction. I always strive for above and beyond expectations.

Highlights
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • Upbeat, outgoing and positive
  • Extensive hospitality background
  • ServSafe Certified
  • Upbeat, outgoing and positive
Accomplishments
  • Greatly improved the cleanliness of the store immediately.
  • Improved the customer speed of service
  • Scored high in health inspections as well as company inspections
  • Roll model and mentor for several former employees.
Experience
General Manager
November 2011 to CurrentBurger King － Fernley, NV
  • My duties as store manager included above all, customer satisfaction.
  • Manage all aspects of food service operations, including overseeing all other managers and employees.
  • Hire, train, motivate, supervise, evaluate, schedule and terminate employees.
  • Oversee inventory control, ordering, food sanitation and quality control of food products.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Ensured all safety measures were met in food, employees and guests (passed all county and company inspections).
General Manager
June 2010 to November 2011Carls Jr. － Winnemucca, ID
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Delivered exceptional, friendly and fast service.
  • Checked in deliveries and signed off on products received.
  • Maintained a professional tone of voice and words at all times, including during peak rush hours.
General Manager
March 2008 to June 2010Burger King － Winnemucca, NV

Currently working at this company. Left on good terms and hired back.

Education
Associate of Arts : BusinessAIU Online － North Hollywood, NV, Lyon

Coursework in Business Management and Operations

GED : General, 1977North Hollywood Adult school － North Hollywood, CA, Los Angeles
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Resume Overview

Companies Worked For:

  • Burger King
  • Carls Jr.

School Attended

  • AIU Online
  • North Hollywood Adult school

Job Titles Held:

  • General Manager

Degrees

  • Associate of Arts : Business
    GED : General , 1977

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