Sales Manager with ten years experience in telecommunication sales, customer service and personnel management. Successful in relationship and team building. Motivates sales teams to exceed sales goals. Results-oriented and energetic with expertise in closing strategies. Extensive sales and leadership training. Driven to exceed goals and expectations.
Positive and upbeat
Motivated by competition
Empowers high-performing sales teams
Strong interpersonal skills
General Manager, 03/2013
to 03/2017 Verizon Wireless – Saint Clairsville, Ohio,
Supervised sales force of 13 sales associates.
Hired staff and conducted ongoing coaching while providing feedback.
Finished 3rd in territory (63 locations) for revenue driving price plans for 2016.
Finished 11th nationally for operational efficiency for 2016. (1685 locations)
Finished 3rd in territory (63 locations) for business to business growth YTD 2017.
Acted as commissions subject matter expert for management peers within the district.
Planned and directed staff training and performance evaluations.
Reviewed operational records and reports to project sales and determine profitability.
Approved all sales staff budget expenditures.
Promptly resolved all customer requests, questions and complaints.
Maintained knowledge of current sales and promotions.
Built relationships with customers and the community to establish long-term business growth.
Attended ongoing leadership and sales training and brought best practices back to the team.
Solutions Manager, 08/2009
to 03/2013 Verizon Wireless – Triadelphia, West Virginia,
Supported General Manager in all duties including managing the performance of sales representatives and sales location.
Supported GM in 3 locations to build sales skills of the team members.
Retail Store Manager, 08/2008
to 08/2009 Alltel Wireless – Wheeling,