Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
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- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Handled any customer complaints, questions and inquiries.
- Cross-trained in every store role to maximize operational knowledge.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Adhered to all regulatory standards regarding safe and sanitary food prep.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
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Resume Overview
School Attended
- Spokane Falls Community College
- Lake Washington Institute of Technology
Job Titles Held:
- General Manager
- Shift Manager
- Custodian
- Prep Cook
Degrees
- GED
- Welding ATA
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