Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
I have been in the golf course management business for the last 7 years, 2010-2017.  Prior to that I worked for the state of Minnesota in child and adolescent behavioral health, 2001-2009.  
Skills
  • Retail inventory management
  • Accurate cash handling
  • Store opening and closing procedures
  • Store operations
  • MS Office proficient
  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Sales professional
  • Reliable
  • Flexible schedule
Experience
General Manager, 03/2015 - Current
Mccormack Baron Management Inc. Galveston, TX, General Manager in charge of entire golf course operations.  Worked closely with the board of directors and members to keep the operation running smoothly.  Organized golf outings and tournaments along with special events, junior golf programs and membership appreciation. 
Trained staff to deliver outstanding customer service.
Maintained daily record of all transactions.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Supervised 10+ employees, was able to hire and retain employees.  
General Manager, 03/2014 - 11/2014
Mccormack Baron Management Inc. Louisville, KY,
In charge of golf course operations.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed weekly schedules according to payroll policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Increased sales by 20%.  Moved on to a bigger operation.​
Mental Health Professional, 06/2001 - 07/2009
Care Atc Inc Salt Lake City, UT, Worked in Child and Adolescent Behavioral Health with severely emotionally disturbed children and adolescents.  Created a safe and nurturing environment for clients.  Was able to keep calm in stressful and often violent situations.  effectively deescalated tense situations.  CPR, PPE and TI certified.  Able to talk out and calm situations before they became out of control.  Knowledge of many types of mental illness and able to recognize how to effectively deal with many personalities and types of people.
Charted and recorded information in client files.
Tracked client movement on and off the unit by documenting times and destinations of clients.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Collaborated closely with treatment team to appropriately coordinate client care services.
Interacted with clinical staff and external resources such as school or community personnel.
Guided clients in understanding illnesses and treatment plans.
Education and Training
9 Credits: Computer Programming & Web Design, Expected in 2001
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Anoka Hennepin Technical College - Anoka, MN
GPA:
GED: General, Expected in 2001
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New London Spicer High - New London, MN
GPA:
Activities and Honors
Redwood Falls Junior Golf Association - Consulting member to the board
Sons of the American Legion - Membership Director
Redwood Falls Chamber of Commerce - Golf Club Member

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Resume Overview

School Attended

  • Anoka Hennepin Technical College
  • New London Spicer High

Job Titles Held:

  • General Manager
  • General Manager
  • Mental Health Professional

Degrees

  • 9 Credits
  • GED

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