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general manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Energetic General Manager with a winning attitude and desire to deliver a legendary customer experience. Versed in planning daily operations, staffing, inventory management and sales.

Highlights
  • Leading, cultivating, and training employee staff
  • Honed customer service skills
  • Creating and maintaining business to business relationships
  • Inventory and cost of goods management
  • Sales and Marketing
  • Payroll and labor management
Accomplishments
  • Increased store sales between 7%-10% over prior fiscal year 3 consecutive years in a row
  • Played a key role in opening a third location
  • Developed an employee staff that exceeded corporate standards
  • Created and marketed successful local sales programs

Experience
General Manager, 01/2003 to 05/2009
Northwest By Southern HospitalityAnchorage, AK,

Continually monitored and maintained all aspects of daily store operations to a corporate standard including but not limited to the following:

  • Training and staffing/scheduling
  • Labor, cost of goods, cash management
  • Creating and meeting sales goals
  • Inventory management
  • Run/Manage shifts
  • Face to face customer service

Shift Manager, 09/2007 to 02/2009
Firehouse SubsDaphne, AL,

Responsible for running a shift to corporate standard including but not limited to the following:

  • Cash Management
  • Legendary customer service
Education
: , Expected in 2007 to Starbucks Shift Supervisor Class - Haddonfield, NJ
GPA:
: , Expected in 2003 to Auntie Anne's Management Training Course - Gap, PA
GPA:
: , Expected in 2003 to Auntie Anne's Management Leadership Skills Training Course - Gap, PA
GPA:

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Resume Overview

School Attended

  • Starbucks Shift Supervisor Class
  • Auntie Anne's Management Training Course
  • Auntie Anne's Management Leadership Skills Training Course

Job Titles Held:

  • General Manager
  • Shift Manager

Degrees

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