Dedicated, hardworking management professional with extensive daily planning and operations experience. General Manager with 5 years in recruiting, interviewing, training and public speaking. Highly responsible, organized and self-motivated. Highly proactive manager with  years of experience in team leadership in hospitality industries. Human Resources Associate with comprehensive background in employee relations, payroll, recruiting, compensation and benefits. Manager with expertise in general operations management, Scheduling, special events, staff development and training, recruitment and vendor negotiations. Highly dedicated to career growth.Dependable Assistant manager operations, bringing management experience and a willingness to take on added responsibility to meet tight deadlines.Natural leader, Food service background, Strong work ethic, Expertise in Point of Sale (POS) system operation. Passion for customer satisfaction. Proven cost-control expert. Conflict resolution techniquesTrained in performance and wage reviews. Results-oriented Business operations expertise. Marketing and advertising Recruitment/staffing, Benefits administration Interviewing, Employee coaching,Payroll administrator unemployment laws, Records maintenance, Several training & development programs under the belt.
Did all the hiring, scheduling, training, maintained cleanliness up to the highest standards, made sure that the quality of food was always of the highest standard since a lot of food was made from fresh ingredients so a constant inspection of the product was a compulsion. arranged several tasting for different guests. Made all the goals for labor, merchandise and food cost. Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Managed closing duties, including restocking items and reconciliation of the cash drawer.Checked in deliveries and signed off on products received.Promoted and endorsed the company to bring in new business.
Serve Safe certified
White castle University ( A diverse teaching regarding every aspect of management in food and beverage industry )
several different management certifications.
Bachelors in Business Administration.
apt, bachelors, budget, business administration, business plans, content, conversion, clients, customer satisfaction, customer service, edge, email, staff training, special events, General Manager, hiring, Internet Marketing, inventory, team building, leadership skills, legal, letters, managing, marketing plan, marketing plans, marketing, excel, money, optimization, page, payroll, personnel, press releases, producing, profit, promotion, promotional materials, quality, rapport, relationship building, research, restaurant management, selling, sales, staffing, strategy, website, websites, workshops, writer, articles
Companies Worked For:
Job Titles Held: