I am a hardworking, self motivated individual ready to expand my knowledge and skills. I am experienced in working with customers and employees to satisfy their needs. Through utilizing my devotion and skills in customer service, scheduling, organization and management operations, I would be a great addition to the company.
Strong organizational skills
Inventory control procedures
Microsoft Word, Excel, PowerPoint
Hiring and training
Strong communication skills
General Manager08/2012 to 04/2017SaladworksNorth Wales, PA
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Scheduled employees on a weekly basis according to their availability.
Organized employee documents.
Conducted weekly staff meetings to ensure organizational efficiency.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Consistently obtained high ratings from the state health department.
Conducted interviews in regards to hiring new employees.
Shift Supervisor09/2011 to 08/2012Meltdown RestaurantNorth Wales, PA
Revised and updated weekly employee schedule
Organized an operations manual for employees.
Ensured customer satisfaction.
Waitress/Hostess10/2009 to 09/2011Friendly'sNorth Wales, PA
Skillfully anticipated and addressed guests' service needs.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Cashier08/2007 to 10/2009Redners Warehouse MarketDoylestown, PA
Provided professional and courteous service at all times.
Assessed customer needs and responded to questions.
Education and Training
High School Diploma2011Central Bucks SouthWarrington, PA
Associate of Arts: General Liberal Arts2016Bucks County Community CollegeNewtown, PA, United States