General Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.


    As a professional driver, I've logged over 3 million accident free miles, and have developed many customer relationships. My experience with shipping and receiving has allowed me to see both sides of the spectrum. As being a truck driver, sales and delivery driver, I was accountable for loading, unloading, picking orders and safely using machines to accomplish the task. Route delivery was dependent on regular ON TIME deliveries, along with customer communication. By developing a relationship with the customers, I was able to expand total sales for the route by over 30%. I also was fortunate enough to continue those friendships with most of these customers in 5 different states after JBS sold the company in Oct. of 2012. Throughout my driving career, I have been awarded DRIVER OF THE YEAR, and have gathered many safety awards as well as fuel bonuses.

  • Recruitment
  • Team Leadership
  • Employee scheduling
  • Order Picking and Processing
  • Inventory Staging
  • Forklift Operation
  • Materials Handling
  • Equipment Maintenance
  • Warehouse operations
  • Shipping and receiving
  • General laborer
Work History
07/2019 to Current
General Manager Cvs Health Fairfax, VA,

Was involved in the design process of building the truck wash from the beginning, then continued as general manager, handling the duties of hiring employees,scheduling, maintenance, equipment and supplies, training personnel. As G.M., I worked to acheive target margins and overall business growth to insure stability of a new business.

10-7-12 to 07/2019
Commercial Truck Driver Waste Management Bennett, CO,
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Clearly communicated with dispatchers and [Job title]s, giving updated information, including estimated times of arrival and latest road conditions.
03/2010 to 10/2012
Sales and Delivery Route JBS Dist. City, STATE,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries. Forklift and electric pallet jack experience.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
11/1994 to 02/2010
OTR Commercial Truck Driver Midwest Express Inc. City, STATE,
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Kept meticulous logs of all correspondence with customers and freight recipients.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
  • Made sure that deliveries were on time for scheduled appointments.
Expected in 05/1985
High School Diploma:
Cedar Rapids Public School - Cedar Rapids Ne.,

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Resume Overview

School Attended

  • Cedar Rapids Public School

Job Titles Held:

  • General Manager
  • Commercial Truck Driver
  • Sales and Delivery Route
  • OTR Commercial Truck Driver


  • High School Diploma

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