General Manager Resume Example Sleep Inn & Suites

GENERAL MANAGER

Summary

Self-motivated General Manager/Sales Manager with ability to develop and nurture long-term relationships. Observe the market, identity trend and monitor the main competitors. Create sales targets depending on the tide of events. Technical, creative and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team.

Skills

Sales Pro
Microsoft Office Suite
Managing multiple priorities
Conflict resolution
Critical thinking
Eye for detail

Financial reporting
Strategic planning
Improving product quality
Social media and networks
Mobile technologies and services

Experience

General Manager Jun 2016 to Current
Sleep Inn & Suites － Columbia, KY.

Worked with Kellie and Michelle of Jacaruso to get things rolling.
Supervise all aspects of Sales, from cold calling to chamber events.
Followed up with Sales Leads provided by Jacaruso.
Prospected new sales leads for the surrounding areas.
Monitored ongoing expenses relative to budget projections.
Collaborated with design, development and QA teams to build product.
Established and maintained effective communication system.
Planned, directed and monitored regulatory operations.
Ensured exceptional client service and quality product offerings.
Ensured deliverables were within budget, on schedule and of superior quality.
Currently holding 9.7 LTR
Hotel opened for business 12/30/2016. Recently obtained 1st rank for Occupancy and ADR on STAR Report fro Comp Set.
Obtained large contracts with Lindsey Wilson College, and one of Walmart's first Training Academies.

General Manager Aug 2015 to Jun 2016
Sleep Inn & Suites － Defuniak Springs, KY

Provided strategic direction on prioritization, integration and resource application.
Worked with Natalie of Jacaruso here to ramp things up. Handled all recruitment and bookings for groups and special events.
Ensured the availability of professional talent needed to meet business objectives.
Organized meetings.
Represented the company at industry meetings.
Handled telephone inquiries.
Oversaw rise of company to the top of the industry.
While I managed the property we obtained #1 hotel on Trip Advisor for the entire Florida Panhandle (384 hotels).

General Manager May 2012 to Aug 2015
Quality Inn － Niceville, FL

Attained HOST Certification
Used a focused sales effort to drive all the business from NWFSC our direction.
Trained desk staff the ability to up sell before offering discounts. Which in turn guided the property to it's highest grossing summer in nearly 15 years.
Ensured that team member responsibilities were defined and understood.
Cultivated strong working relations with other industry executives.
Recruited, retained and developed staff.
Identified and drove creative solutions for problems. Tracked departmental output.
Reviewed sales price and operating costs.
Provided strategic direction on prioritization, integration and resource application.
Ensured the availability of professional talent needed to meet business objectives.

Education and Training

Associate of Arts, Business Management 2006 Gulf Coast State College － Panama City, FL, US Business Management Student government representative Top 10% of class

Skills

Advertising

AR

Budget

Cash handling

Cashier

Interpersonal skills

Competitive

Conflict resolution

Credit

Checkout process

Customer service

Front Office

Inspection

Marketing

Communicator

Property management

Public relations

Sales

Resume Overview

Create a job alert for [job role title] at [location].

About About

Help & Support Help & Support

Languages Languages

Customer Service Customer Service

General Manager Resume Example

Resume Score: 100%