General Manager, who acted as a customer service representative that maintained a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
|
|
Addressed customer complaints on a daily basis. These complaints included email, phone calls, and face to face.
Consistently tried to maintain our 100% customer satisfaction goal
Maintained high audit scores.
I was responsible for the everyday operations of the building. My job consisted of hiring/ firing employees, doing employee schedules, completing an accurate movie schedule, completing a yearly budget, and maintaining our goal of 100% customer satisfaction.We consistently achieved high blind check scores , Eco Sure scores, and audit scores.
I was responsible for the everyday operations of the building. My job consisted of hiring/ firing employees, doing employee schedules, completing an accurate movie schedule, completing a yearly budget, and maintaining our goal of 100% customer satisfaction.We consistently achieved high blind check scores , Eco Sure scores, and audit scores.
*References available upon request
Companies Worked For:
School Attended
Job Titles Held:
Degrees
