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General Manager Resume Example

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GENERAL MANAGER
Summary

General Manager, who acted as a customer service representative that maintained a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Highlights
  • High customer service standards
  • Conflict resolution proficiency
  • Strong problem solving ability
  • Troubleshooting skills
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
Accomplishments

Addressed customer complaints on a daily basis. These complaints included email, phone calls, and face to face.


Consistently tried to maintain our 100% customer satisfaction goal


Maintained high audit scores.


Experience
General Manager, 08/2011 to 11/2013Global Partners Lp - Old Chatham , NY

I was responsible for the everyday operations of the building. My job consisted of hiring/ firing employees, doing employee schedules, completing an accurate movie schedule, completing a yearly budget, and maintaining our goal of 100% customer satisfaction.We consistently achieved high blind check scores , Eco Sure scores, and audit scores.

General Manager, 05/2005 to 08/2011Global Partners Lp - Orono , ME

I was responsible for the everyday operations of the building. My job consisted of hiring/ firing employees, doing employee schedules, completing an accurate movie schedule, completing a yearly budget, and maintaining our goal of 100% customer satisfaction.We consistently achieved high blind check scores , Eco Sure scores, and audit scores.

Education
High School Diploma:Psychology,2000Hazleton Area High School - City, State, United States

*References available upon request

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Hazleton Area High School

Job Titles Held:

  • General Manager

Degrees

  • High School Diploma : Psychology , 2000

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