Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Skills
  • Goal-oriented
  • Leadership
  • Issue and conflict resolution
  • Reliable and trustworthy
  • People skills
  • Communication
  • Planning
Education and Training
TCTC Warren, Ohio, Expected in 07/2019 GED : - GPA :
Strayer University Washington, DC Expected in 12/2024 BBA : Business Administration - GPA :
  • 4.0 GPA
  • Honor Roll 2nd semester 2020
  • Honor Roll 3rd semester 2020
  • Honor Roll 4th semester 2021
  • Dean's List Honoree
Experience
Us Liner Company - General Laborer
Harmony, PA, 10/2020 - 02/2021
  • Performed repetitive assembly tasks using hand and power tools and automated equipment.
  • Adhered to all OSHA operating and safety standards and company policies, rules, regulations and procedures.
  • Operated air, electric and pneumatic drills to perform light fabrication for product sub-assembly.
  • Read written instructions carefully and communicated with team members clearly to promote workplace safety.
  • Reinforced joints with nails and fasteners to prepare articles for finishing.
  • Fit cabinets and countertops within installation space with exceptional accuracy and attention to detail.
Country Meadows Retirement Communities - Server
Hershey, PA, 07/2020 - 10/2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted newly seated guests quickly and efficiently.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Calculated charges, issued table checks and collected payments from customers.
Dynamic Group - Press Operator
Coon Rapids, MN, 12/2018 - 06/2019
  • Operated printing press machines and manually set and adjusted speed, temperature, and ink flow.
  • Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Adhered to company and OSHA safety procedures to protect team members, products and equipment.
  • Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
  • Cleaned, lubricated and repaired machinery for optimal performance.
  • Kept machines running at peak efficiency to meet demanding production targets.
  • Examined completed pieces to check for defects and sorted items according to identified flaws.
Arizona State University - Supervisor
Tempe, AZ, 12/2014 - 08/2018
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Provided ongoing training to address staff needs.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Coached and mentored 15 plus staff members through constructive feedback to develop long-term career goals.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Met with each associate to establish realistic monthly sales goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Cross-trained in every store role to maximize operational knowledge.

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Resume Overview

School Attended

  • TCTC
  • Strayer University

Job Titles Held:

  • General Laborer
  • Server
  • Press Operator
  • Supervisor

Degrees

  • GED
  • BBA

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