General Contractor resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Industrious business owner with successful history developing intelligence to improve business operational planning and implementation. Exceptional at applying vast knowledge of business best practices, regulatory standards and optimal control systems to support growth and success. Reliable quantitative analyst with accuracy and efficiency in comprehension of company metrics. Approachable business manager with well-honed skills and abilities. Experienced in task delegation, performance evaluation and project management demonstrated over 30-year history of achieving project milestones in alignment with time and budget constraints. I am seeking a job as a Service Manager with no ceiling.
Skills
Estimations and quotes
Customer Service
Sales
Project Management
Construction management
Effective communication
New construction and renovation
Preventive and reparative maintenance
Bids
Customer Contact
Employee supervision
Quality assurance
Education
Ohio State UniversityColumbus, OHExpected in 1987 ā āBachelor of Arts:Business Administration And Management - GPA:
Yellow Springs HighYellow Springs, OH, Expected in 01/1983 ā āHigh School Diploma: - GPA:
Graduated in Top 3% of Class
Member of National honor society
Certifications
First Aid/CPR Certified
Universal A/C Certified
Mold Certified
Lead based paint Certified
Pool Certified
AMA
Work History
Super Service Today - General Contractor Lawrence, MA, 07/2002 - 01/2020
Collaborated closely with clients to better understand entire project scope
Consulted with customers to assess needs and propose optimal service solutions
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
Collaborated with construction administration consultants to schedule field observations
Obtained building and specialty permits from local jurisdictional agencies
Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives
Implemented systems to improve process efficiency and reduce project duration
Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns
Provided safety kits to all construction personnel, fully complying with job site safety protocols
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers
Determined project schedule, including sequencing all construction activities for optimal efficiency
Scheduled utility service providers according to project timelines
Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues
Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays
Reduced process downtime by restructuring ongoing projects, ensuring quality and compliance
Avoided construction delays by efficiently following through with all site inspections
Cleaned exterior of buildings using motorized power washer
Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods
Selected proper amount and type of thinners and accelerant to be used for each specific job
Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project
Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls
Minimized disruption of client space and thoroughly cleaned up after completion of each job
Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes
Applied paint with cloth, brush, sponge and fingers to create special effects
Protected all surfaces from damage and spills by using drop cloths prior to and during painting
Valued for being extremely detail oriented
Committed to providing quality work at competitive prices
Bid on projects, prepped sites and completed projects in line with customer specifications and requirements
Safely operated power sprayers and hand tools to prepare and paint large areas
Taped around windows and fixtures prior to painting walls
Directed traffic away from hazardous locations, protecting team members and general public
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
Helped project managers develop work schedules for overall projects and individual stages
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs
Monitored materials inventory and requested items for restocking for each job
Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
Managed independent resolutions of site issues to keep workers on-task and prevent more complex issues
Provided accurate measurements and estimates for all projects
Used radios and hand signals to coordinate communication between equipment operators and ground workers
Provided first class customer service to meet all deadlines with guaranteed satisfaction
Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding
Consulted with customers to understand desires and help each owner meet individual property objectives
Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment
Gathered and disposed of work site debris to remove safety hazards and boost team productivity
Determined materials needed for daily shift and loaded vehicles with equipment and supplies
Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures
Recognized and reported potential project challenges and assisted with solutions
Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices
Reduced costs by 28% by carefully managing resources
Supervised daily operations, including employee performance, preventive maintenance and safety
Analyzed and identified equipment failure root causes and initiated correction actions
Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion
Procured pricing information from various vendors to support cost-effective purchasing
Provided guidance to management regarding project bids for onsite improvements
Delegated tasks to carefully selected employees in alignment with resource management goals
Developed and implemented employee incentive programs to promote top performance
Supervised 37 employees, including scheduling, training and performance monitoring
Implemented improved training programs for maintenance employees
Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
Coordinated daily workflow through task prioritization and concise scheduling
Reviewed and studied blueprints to double-check installation and implementation project requirements
Removed trash and cleaned all areas to keep buildings neat and organized for personnel and visitors
Reviewed and studied schematic diagrams to properly plan and process assignments
Conducted training, licensing and vehicle inspections for new employees
Promoted commitment to high standards of efficiency and safety, which improved analysis and troubleshooting of electrical, hydraulic and pneumatic systems
Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations
Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools
Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow
Prepared and presented detailed reports to upper management in addition to keeping detailed records of equipment, work orders and system upgrades
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources
Executed tasks within time and budget constraints
Created and implemented maintenance program to optimize operational efficiency and reduce downtime
Oversaw comprehensive maintenance of machines, lights, fans, plumbing, hydraulic, electrical and pneumatic systems
Managed efficient teams of up to 37 employees
Maintained daily facility operations
Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications
Ensured proper analysis and troubleshooting of electrical, hydraulic, plc and pneumatic systems - maintaining top levels of efficiency and safety
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 95%
Inspected fire extinguisher equipment to maintain safe environment for workers or residents
Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs
Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management
Finalized work on building systems by completing basic carpentry and other finish work
Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel
Maintained strong focus on safety and efficiency to provide comprehensive support to maintenance techs performing skilled repairs
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs
Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality
Managed maintenance activities, including supervising staff and inspecting equipment
Ensured turn times were within company 5 day standard
Assisted in all phases of apartment maintenance and management operations to provide positive experience to all residents
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