LiveCareer-Resume

General Contractor resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Industrious business owner with successful history developing intelligence to improve business operational planning and implementation. Exceptional at applying vast knowledge of business best practices, regulatory standards and optimal control systems to support growth and success. Reliable quantitative analyst with accuracy and efficiency in comprehension of company metrics. Approachable business manager with well-honed skills and abilities. Experienced in task delegation, performance evaluation and project management demonstrated over 30-year history of achieving project milestones in alignment with time and budget constraints. I am seeking a job as a Service Manager with no ceiling.

Skills
  • Estimations and quotes
  • Customer Service
  • Sales
  • Project Management
  • Construction management
  • Effective communication
  • New construction and renovation
  • Preventive and reparative maintenance
  • Bids
  • Customer Contact
  • Employee supervision
  • Quality assurance
Education
Ohio State University Columbus, OH Expected in 1987 Bachelor of Arts : Business Administration And Management - GPA :
Yellow Springs High Yellow Springs, OH, Expected in 01/1983 High School Diploma : - GPA :
  • Graduated in Top 3% of Class
  • Member of National honor society
Certifications
  • First Aid/CPR Certified
  • Universal A/C Certified
  • Mold Certified
  • Lead based paint Certified
  • Pool Certified
  • AMA
Work History
Super Service Today - General Contractor
Lawrence, MA, 07/2002 - 01/2020
  • Collaborated closely with clients to better understand entire project scope
  • Consulted with customers to assess needs and propose optimal service solutions
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
  • Collaborated with construction administration consultants to schedule field observations
  • Obtained building and specialty permits from local jurisdictional agencies
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives
  • Implemented systems to improve process efficiency and reduce project duration
  • Conducted routine quality audits to verify progression against specifications and initiated corrective actions to remedy concerns
  • Provided safety kits to all construction personnel, fully complying with job site safety protocols
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers
  • Determined project schedule, including sequencing all construction activities for optimal efficiency
  • Scheduled utility service providers according to project timelines
  • Led weekly production and operations contractor meetings, facilitating stronger communication and helping to resolve critical issues
  • Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays
  • Reduced process downtime by restructuring ongoing projects, ensuring quality and compliance
  • Avoided construction delays by efficiently following through with all site inspections
  • Cleaned exterior of buildings using motorized power washer
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods
  • Selected proper amount and type of thinners and accelerant to be used for each specific job
  • Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls
  • Minimized disruption of client space and thoroughly cleaned up after completion of each job
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes
  • Applied paint with cloth, brush, sponge and fingers to create special effects
  • Protected all surfaces from damage and spills by using drop cloths prior to and during painting
  • Valued for being extremely detail oriented
  • Committed to providing quality work at competitive prices
  • Bid on projects, prepped sites and completed projects in line with customer specifications and requirements
  • Safely operated power sprayers and hand tools to prepare and paint large areas
  • Taped around windows and fixtures prior to painting walls
  • Directed traffic away from hazardous locations, protecting team members and general public
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
  • Helped project managers develop work schedules for overall projects and individual stages
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs
  • Monitored materials inventory and requested items for restocking for each job
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
  • Managed independent resolutions of site issues to keep workers on-task and prevent more complex issues
  • Provided accurate measurements and estimates for all projects
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers
  • Provided first class customer service to meet all deadlines with guaranteed satisfaction
  • Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding
  • Consulted with customers to understand desires and help each owner meet individual property objectives
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures
  • Recognized and reported potential project challenges and assisted with solutions
  • Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices
  • Reduced costs by 28% by carefully managing resources
Vitas Healthcare - Facility Maintenance Engineer
Lombard, IL, 08/2010 - 12/2012
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Organized ongoing maintenance schedules to boost system performance.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Conducted training, licensing and vehicle inspections for new employees.
  • Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Developed and implemented employee incentive programs to promote top performance.
  • Managed efficient teams of up to 14 employees.
  • Contributed to development, implementation and execution of maintenance programs.
  • Worked with community managers to ensure property curb appeal was up to corporate standards.
  • Move in move out inspections.
  • Service requests.

Lincoln Property Company, Inc. - Regional Maintenance Director
Grapevine, TX, 08/2005 - 02/2007
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Organized ongoing maintenance schedules to boost system performance.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Developed and implemented employee incentive programs to promote top performance.
  • Contributed to development, implementation and execution of maintenance programs.
  • Conducted training, licensing and vehicle inspections for new employees.
  • Implemented improved training programs for maintenance employees.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
  • Managed efficient teams of up to 40 employees.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Prepared properties for any and all REAC inspections.
  • Worked closely with Regional property managers to ensure all 51 properties ran efficiently.
Hyatt - Maintenance Supervisor
Cambridge, MA, 04/1993 - 08/2005
  • Supervised daily operations, including employee performance, preventive maintenance and safety
  • Analyzed and identified equipment failure root causes and initiated correction actions
  • Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion
  • Procured pricing information from various vendors to support cost-effective purchasing
  • Provided guidance to management regarding project bids for onsite improvements
  • Delegated tasks to carefully selected employees in alignment with resource management goals
  • Developed and implemented employee incentive programs to promote top performance
  • Supervised 37 employees, including scheduling, training and performance monitoring
  • Implemented improved training programs for maintenance employees
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
  • Coordinated daily workflow through task prioritization and concise scheduling
  • Reviewed and studied blueprints to double-check installation and implementation project requirements
  • Removed trash and cleaned all areas to keep buildings neat and organized for personnel and visitors
  • Reviewed and studied schematic diagrams to properly plan and process assignments
  • Conducted training, licensing and vehicle inspections for new employees
  • Promoted commitment to high standards of efficiency and safety, which improved analysis and troubleshooting of electrical, hydraulic and pneumatic systems
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts and basic hand tools
  • Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow
  • Prepared and presented detailed reports to upper management in addition to keeping detailed records of equipment, work orders and system upgrades
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources
  • Executed tasks within time and budget constraints
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime
  • Oversaw comprehensive maintenance of machines, lights, fans, plumbing, hydraulic, electrical and pneumatic systems
  • Managed efficient teams of up to 37 employees
  • Maintained daily facility operations
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications
  • Ensured proper analysis and troubleshooting of electrical, hydraulic, plc and pneumatic systems - maintaining top levels of efficiency and safety
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 95%
  • Inspected fire extinguisher equipment to maintain safe environment for workers or residents
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management
  • Finalized work on building systems by completing basic carpentry and other finish work
  • Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel
  • Maintained strong focus on safety and efficiency to provide comprehensive support to maintenance techs performing skilled repairs
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality
  • Managed maintenance activities, including supervising staff and inspecting equipment
  • Ensured turn times were within company 5 day standard
  • Assisted in all phases of apartment maintenance and management operations to provide positive experience to all residents

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Resume Overview

School Attended

  • Ohio State University
  • Yellow Springs High

Job Titles Held:

  • General Contractor
  • Facility Maintenance Engineer
  • Regional Maintenance Director
  • Maintenance Supervisor

Degrees

  • Bachelor of Arts
  • High School Diploma

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