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General Clerk Ii Contractor Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
It is my goal to use my educational background, employment history, and life experiences to excel as an employee in your facility.
Skills
  • Cash handling expertise
  • Advanced clerical knowledge
  • Rapid 10-key data entry
  • Strong account analysis skills
  • Rapid data entry skills
  • Positive
  • Cheerful
  • People-oriented
  • Detail-oriented
  • Excellent time management skills
  • Spanish speaking
  • Detail-oriented
  • Excellent time management skills
  • Analytical
Work History
2014 to Current General Clerk II Contractor Cb&S Bank | Town Creek, AL,
  • Analyze and organize veteran's personal and medical records to ensure proper identification.
  • Data entry, coding and filing documents.
  • Check digitized documents for quality.
  • Receive and document service request for veterans.
  • Prepare documents for scanning, reviewing OCR for accuracy and keying in data, coding and filing documents while performing on production.
  • Submit processed data to the Department of Veterans Affairs for review.
  • Perform any other necessary tasks or duties as needed.
  • Entered numerical data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Obtained scanned records and uploaded them into the database.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
01/2014 to Current Financial Advisor Delaware Tech | Dover, DE,
  • Prepared records such as agenda, notices, minutes, and resolutions for corporate meetings.
  • Receive and document collected donations.
  • Providing clarification of policies and procedures.
  • Play an active role in developing activities that improves business performance and customer satisfaction.
  • Provides financial support and general business expertise to various assigned projects/programs.
  • Participate in team meetings and activities to better approach our clients to provide excellent customer service.
  • Responsible for the ongoing maintenance of the financial reporting system; key elements include monthly modifications to the company's core financial statements, in addition to periodic structural adjustments.
  • Acts as a liaison to the division and field management for the interpretation of financial data.
2009 to 2014 Administrative Assistant II Aria Care Partners | Sioux City, IA,
  • Manage supervisor's calendar and independently schedules appointments.
  • Handle the tasks of providing positive customer service by responding to a high inbound- call volume.
  • Identified customer needs and proactively recommend products and services to fill those needs.
  • Responsible for providing technical support for resolution or escalation of products.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Gather problem information and determine criticality.
  • Document, verify, and make appropriate corrections to the service request and customer profile.
  • Manage the preparation of quarterly analyses, monthly sales comparison analyses, annual sales, and expense forecasting for assigned operations.
  • Ensures all financial reporting deadlines are met.
  • Provides continuous management and support of budget and forecast activities.
01/2008 to 01/2009 Office Assistant Exela Technologies Inc. | Capitol Heights, MD,
  • Responsible for handling customer requirements and provide solutions to customer issues.
  • Interact effectively with individuals to ensure high quality and timely expedition of customer requests.
  • Processing transactions received via, mail, fax or email Collect payments Negotiating/Influencing skills Handle the tasks of preparing work records in an accurate manner and update customer files Answering phones; distributing in-coming mail; metering outgoing mail; photocopying; faxing documents; delivering items; filing documents; packing boxes in preparation for shipment Assist with other administrative tasks if the need arises.
01/2005 to 01/2007 General Clerk I Lason System Inc | City, STATE,
  • Responsible for performing daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties, using a computer terminal and scanning equipment.
  • Prepares documents for imaging and scanning.
  • Quality assurance reviews of all work.
Education
Expected in 1 1 BBA | Columbus State University, Columbus, Georgia GPA:
    Finance Management
  • Coursework in Finance
  • Coursework in Business Administration
  • Certificate in Financial Analysis
Expected in 1 2013 Associates of Applied Science | Accounting West Georgia Technical College, Waco, Georgia GPA:
    Accounting
  • Coursework in Finance
  • Coursework in Business Administration
  • Certificate in Financial Analysis
Expected in 1 2009 Office Accounting Specialist, Computerized Accounting Specialist, Payroll Accounting Specialist, Tax Preparation Specialist, Microsoft Excel Application Professional | West Georgia Technical College, Waco, Georgia GPA: GPA: 3.34
GPA: 3.34
Expected in | School of Business, , GPA:
Cosmetology Honors/Licenses: Master Cosmetologist
Skills
Accounting, Computerized Accounting, administrative, Adobe Acrobat, approach, billing, budget, interpersonal, communication skills, copying, clients, customer satisfaction, excellent customer service, customer service, Data entry, Email, fax, faxing, filing, financial, financial reporting, financial statements, forecasting, imaging, interpretation, meetings, Access, Microsoft Excel, Excel, mail, money, Microsoft Office, Office, Outlook, PowerPoint, Word, Negotiating, OCR, organizational, Payroll, policies, problem solving, coding, quality, Quality assurance, recording, sales, scanning, supervisor, Tax Preparation, teamwork, technical support, Answering phones
Additional Information
  • Skills/Security Clearance NACI Security Clearance

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Resume Overview

School Attended
  • Columbus State University
  • West Georgia Technical College
  • West Georgia Technical College
  • School of Business
Job Titles Held:
  • General Clerk II Contractor
  • Financial Advisor
  • Administrative Assistant II
  • Office Assistant
  • General Clerk I
Degrees
  • BBA
  • Associates of Applied Science
  • Office Accounting Specialist, Computerized Accounting Specialist, Payroll Accounting Specialist, Tax Preparation Specialist, Microsoft Excel Application Professional