Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.

Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.

  • Sales Team Assistance
  • Goals and Performance
  • Staff Training
  • Store appearance and merchandise
  • Performance evaluation
  • Inventory oversight
  • Staff Management
  • Forklift, Reach Truck, Order Picker, Pacer, and Electric Pallet Jack Equipment licensed, Lift Equipment Trainer
Work History
09/2020 to Current Garden Sales Supervisor (Key Carrier) Gpm Investments | Middletown, DE,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Checked store merchandise regularly for proper display and replenishment.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Constructed displays and signs to promote specified products and sales promotions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Developed sales strategies and established procedures for new employees.
  • Met with management and executives to provide insights into sales operations and make strategy recommendations.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
08/2018 to 09/2020 Freight Operations Supervisor ( Key Carrier) The Home Depot Inc | City, STATE,
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Onboarded new temps by entering into Software and setting up in time clock.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created plans and communicated deadlines to ensure projects were completed on time.
10/2016 to 08/2018 Sales Associate Team Leader The Home Depot Inc | City, STATE,
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Rotated manufacturer products as needed.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Worked with managers and advertising directors to optimize promotions.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Established vendor performance metrics to evaluate service.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
Expected in 05/2011 High School Deploma | West Mesquite High School, Mesquite, TX GPA:
Expected in | Eastfield College, Mesquite, TX GPA:

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School Attended

  • West Mesquite High School
  • Eastfield College

Job Titles Held:

  • Garden Sales Supervisor (Key Carrier)
  • Freight Operations Supervisor ( Key Carrier)
  • Sales Associate Team Leader


  • High School Deploma

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