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furniture sales manager off brand pricing manager resume example with 16 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Experienced leader with over 30 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Accomplishments

    Achieved million dollar writer within first year of assignment/ first time ever within store's history

    Increased off brand pricing store sales by 5% within first year

    Promoted additional beauty sales through local TV/ community partnerships

    Mentored and promoted colleagues into supervisor/ manager roles through career


Skills
  • Adaptable and Flexible
  • Dispute Mediation
  • Coaching and mentoring
  • Solution selling
  • Analytical problem solver
  • Strategic planning
Work History
Furniture Sales Manager/ Off Brand Pricing Manager, 02/2020 to Current
Advance Auto Parts, , Palm Desert, CA
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.


Assistant Store Manager, 02/2016 to 02/2020
Macys Department Store, , Palm Desert, CA
  • Assisted Store Manager in meeting standards for customer service and quality.
  • Participated in district seasonal planning process to aid in business decision-making.
  • Responsible for driving annual sales of $26 million through strategic leadership and promotional plans
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Coordinated weekly meetings with store supervisors to communicate sales and customer service goals.
Cosmetic District Manager, 10/2015 to 02/2016
Macys Department Store, , City of Los Angeles, CA
  • Built positive and productive relationships with store and field leadership.
  • Supervised 6 locations within district to enforce high-quality standards of operation, generating $42million in annual volume.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Optimized in-store merchandising, brand presentation and inventory availability and focus.
Cosmetics Department Manager, 02/2006 to 02/2015
Macys Department Store, , Palm Desert, CA
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Trained counter managers/beauty advisors in sales techniques and product line to improve recommendations and increase upselling for department.
  • Coached team of 40-60 associates in cosmetics department to achieve and maintain highest standards of customer service.
Education
High School Diploma: , Expected in 06/1983 to Indio High School - Indio, CA
GPA:
Certifications
  • Toastmasters International- Competent Leadership, Communicator, Dynamic Leadership
,
Languages
Spanish:
Negotiated:

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Resume Overview

School Attended

  • Indio High School

Job Titles Held:

  • Furniture Sales Manager/ Off Brand Pricing Manager
  • Assistant Store Manager
  • Cosmetic District Manager
  • Cosmetics Department Manager

Degrees

  • High School Diploma

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