Retail Buyer with more than 20 years in the retail industry. Successful in attaining sales goals by tracking, ordering and supplying high-quality merchandise to fit both the store and customer needs.
Increased sales over 20% from previous year.
Advises and consults customers regarding the layout and placement of their furniture.
Identifies needs of the clients and suggests appropriate merchandise.
Monitors customer orders daily.
Resolves customer service issues.
Excellent follow through and communication with customers
Furniture buyer and merchandiser of over 800K in inventory
Arranges items in favorable positions and areas of the store for optimal sales.
Produce and displayed the appropriate signage for products and sales promotions.
Shops competition to identify opportunities, labels and trends.
Prints various labels and tags for all merchandise.
Open and close responsibilities
Responsible for daily buying, displaying Cereal, Chocolate section of the store.
Built store displays for seasonal Holidays. Increased chocolate sales by 15%.
Communicated with Store manager in regards to needs of the store to ensure enough product for the customers. Filling, maintaining displays and maintenance of the whole store.
Daily operation of the store which included, large cash management, key holder, opening and closing the store, receiving product, managing staff, checking, bagging.
Oversaw and executed all donations for the store.
See previous work experience for Sc41
Consistently coached and counseled associates to achieve sales goals.
Responsible for addressing customer inquiries and resolving complaints.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Trained staff to deliver outstanding customer service.
Charted and tracked customer service scores.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Consistently met and exceeded sales plan.
Worked extensively with buyers to tailor assortment for customer needs.
Manager on duty responsibilities.
Planned and executed department and store events.
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