Fundraising Coordinator Resume Example
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FUNDRAISING COORDINATOR
Summary
I am a customer service professional seeking a 40 hour a week job. I can offer you a reliable, dependable, and enthusiastic individual willing to seek new opportunities. I have 15 years experience in customer service and 3 years experience in fundraising, coordinating, and event planning and attending. Currently, I create and maintain partnerships to increase sales, and, support the community, including social media, visiting partner's for business meetings and partner contract negotiations.
Skills
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Experience
02/2017 to Current
Fundraising CoordinatorAscc － Avondale , AZ
- Worked as part of [Number]-person team to develop innovative branded marketing collateral for use by sales team.
- Forecasted and tracked marketing and sales trends.
- Managed customer digital marketing strategies to meet client goals and objectives.
- Organized [Type] events to establish community relationships and maximize marketing strategies.
- Managed client marketing strategies and product promotion campaigns.
- Supervised external branding strategies for purpose of single message output.
- Raised funds by coordinating events.
- Worked closely with senior leadership to establish funding objectives and devise workable development plans.
- Assisted marketing team with development and delivery of innovative campaigns to support fundraising activities.
- Coordinated strategic goals and worked to secure grants for district churches, programs and needs.
- Managed in-house solicitation mailings and other fundraising initiatives by creating and routing materials, generating mailing lists, executing mail merges and overseeing collation and sends.
- Determined potential donors through research.
- Cultivated network of potential donors by attending [Type] events.
- Performed prospect research to identify and engage potential donors and partner organizations.
- Attended [Timeframe] status meetings to participate and offer insights into quarterly and annual strategic planning sessions.
- Raised awareness and attracted donors through marketing campaigns.
- Planned and coordinated resourcing, staffing and venue acquisition for fundraising events, including [Type] and [Type] events.
- Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
- Created online fundraising campaigns on [Type] and [Type] social media platforms, offering insightful content designed to highlight organizational objectives and attract givers.
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
- Raised $[Amount] in funds during [Timeframe] to support [Type] initiative.
08/2015 to 02/2017
Schedule CoordinatorBristol Hospice － Denver , CO
- Scheduled and confirmed appointments.
- Managed more than [Number] incoming calls per day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Made phone calls and sent emails to establish leads.
- Sorted incoming mail and directed to correct personnel each day.
- Answered telephones and directed calls to appropriate staff members.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Contacted previous and potential clients to offer services and products to suit needs.
- Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
- Maintained customer records with timely and accurate database updates.
- Prepared packages for [Type] deliveries and coordinated timely shipments.
- Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
- Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
- Took information from potential customers to assess needs.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Processed payments and updated accounts to reflect balance changes.
- Drove sales objective by applying strong product and service knowledge on outgoing sales calls.'
- Implemented new recordkeeping and documenting systems to improve organization and traceability.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
01/2014 to 07/2015
Server/BartenderSage Hospitality Resources, Llp － Pittsburgh , PA
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Processed customers' payments and provided receipts.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Calculated charges, issued table checks and collected payments from customers.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Greeted newly seated guests quickly and efficiently.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Reviewed identification for patrons before serving alcoholic drinks.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Prepared and served cold, hot and [Type] beverages to guests.
Education and Training
06/1998
High School DiplomaGreeneview High School － City, State
- Major in College Preparing
06/2002
Associate of Arts: Liberal Arts And General StudiesSinclair Community College － City, State
Computer office technology I have basic skills and Word, Excel and PowerPoint.
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Resume Overview
School Attended
- Greeneview High School
- Sinclair Community College
Job Titles Held:
- Fundraising Coordinator
- Schedule Coordinator
- Server/Bartender
Degrees
- High School Diploma
Associate of Arts : Liberal Arts And General Studies
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