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Fundraising Coordinator Resume Example

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FUNDRAISING COORDINATOR
Summary

I am a customer service professional seeking a 40 hour a week job. I can offer you a reliable, dependable, and enthusiastic individual willing to seek new opportunities. I have 15 years experience in customer service and 3 years experience in fundraising, coordinating, and event planning and attending. Currently, I create and maintain partnerships to increase sales, and, support the community, including social media, visiting partner's for business meetings and partner contract negotiations.

Skills
  • Business networking
  • Creating presentations and proposals for fundraising and catering
  • Superior phone skills
  • Communicating with businesses/ creating partnerships
  • Cash handling
  • Superior Customer Service skills
  • Management of servers, hosts and bussers on duty, breaks, guest visitation, complaints, etc
  • Fundraising, event planning including, venues, food, seating, tables, entertainment, decoration, and promotion
  • Plans and catering events
  • Basic skills in Word, Excel, and PowerPoint
  • Invoicing
  • Filing
Experience
02/2017 to Current
Fundraising CoordinatorTexas Roadhouse － Fairborn, Ohio
  • Worked as part of [Number]-person team to develop innovative branded marketing collateral for use by sales team.
  • Forecasted and tracked marketing and sales trends.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Organized [Type] events to establish community relationships and maximize marketing strategies.
  • Managed client marketing strategies and product promotion campaigns.
  • Supervised external branding strategies for purpose of single message output.
  • Raised funds by coordinating events.
  • Worked closely with senior leadership to establish funding objectives and devise workable development plans.
  • Assisted marketing team with development and delivery of innovative campaigns to support fundraising activities.
  • Coordinated strategic goals and worked to secure grants for district churches, programs and needs.
  • Managed in-house solicitation mailings and other fundraising initiatives by creating and routing materials, generating mailing lists, executing mail merges and overseeing collation and sends.
  • Determined potential donors through research.
  • Cultivated network of potential donors by attending [Type] events.
  • Performed prospect research to identify and engage potential donors and partner organizations.
  • Attended [Timeframe] status meetings to participate and offer insights into quarterly and annual strategic planning sessions.
  • Raised awareness and attracted donors through marketing campaigns.
  • Planned and coordinated resourcing, staffing and venue acquisition for fundraising events, including [Type] and [Type] events.
  • Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
  • Created online fundraising campaigns on [Type] and [Type] social media platforms, offering insightful content designed to highlight organizational objectives and attract givers.
  • Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
  • Raised $[Amount] in funds during [Timeframe] to support [Type] initiative.
08/2015 to 02/2017
Schedule CoordinatorWindbender － Jamestown, OH
  • Scheduled and confirmed appointments.
  • Managed more than [Number] incoming calls per day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Made phone calls and sent emails to establish leads.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered telephones and directed calls to appropriate staff members.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Contacted previous and potential clients to offer services and products to suit needs.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Maintained customer records with timely and accurate database updates.
  • Prepared packages for [Type] deliveries and coordinated timely shipments.
  • Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Took information from potential customers to assess needs.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Processed payments and updated accounts to reflect balance changes.
  • Drove sales objective by applying strong product and service knowledge on outgoing sales calls.'
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
01/2014 to 07/2015
Server/BartenderKelley's Cafe Jamestown － Jamestown, OH
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Processed customers' payments and provided receipts.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Calculated charges, issued table checks and collected payments from customers.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted newly seated guests quickly and efficiently.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Prepared and served cold, hot and [Type] beverages to guests.
Education and Training
06/1998
High School DiplomaGreeneview High School － Jamestown, OH
  • Major in College Preparing
06/2002
Associate of Arts: Liberal Arts And General StudiesSinclair Community College － Dayton, OH

Computer office technology I have basic skills and Word, Excel and PowerPoint.

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Resume Overview

Companies Worked For:

  • Texas Roadhouse
  • Windbender
  • Kelley's Cafe Jamestown

School Attended

  • Greeneview High School
  • Sinclair Community College

Job Titles Held:

  • Fundraising Coordinator
  • Schedule Coordinator
  • Server/Bartender

Degrees

  • High School Diploma
    Associate of Arts : Liberal Arts And General Studies

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