Funding/Closing Manager Resume Example Digital Risk Resources

FUNDING/CLOSING MANAGER

Professional Summary

Ten years experience in the mortgage industry .Expert Managing a busy desk with multiple loans and working different loan programs. Seeking s position to grow experience and be an asset to the company Leaderships roles in loan funding, post closing review, document review, supervising work flow, reviewing loan document for accuracy, resolving complex issues and overseeing loan audits. Excellent rapport with high level federal government officials and department].Consistently meets bank and all aspect customer service standards. Have developed a hands-on management style in the implementation of strategic plans to ensure company growth. Ability to manage multiple assignments efficiently while meeting tight deadline schedules. Well organized who possesses a high degree of integrity along with strong work ethic.

Accomplishments

Consistently met company standard times and individual productivity goals of 100% (exceeded goal to 129%.)
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.

Skills

Proficient in various mortgage Product
Strong interpersonal and organization skills
Leadership & Team Building skills
Customers Service & Resolution
Excellent time Management skills

Strong interpersonal, written and oral communication skills
Self Motivated
Proficient in Microsoft Excel, Word, Power point

Work History

Funding/Closing Manager01/2020 to Current
Digital Risk Resources, Jacksonville, FL

Supervise associates of funding/closing team.
Mange active loan closing and funding pipeline within set benchmark timeframe.
Review and/or evaluate critical loan documents by following regulatory compliance agencies guidelines; prior to funding via wire/check submission.
Resolved escalated customer issues and boosted retention rates by [100%.
Engaged employees in business processes with positive motivational techniques.
Maintain system Tracking Report on all loans reviewed identify trends and provide report to upper management team on weekly/monthly basis.
Conduct weekly and monthly performance valuation and counseling of staff members.
Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.

Post-Closing Supervisor07/2012 to 10/2018
Everbank/ TIAA BANK FSB, Jacksonville, FL

Supervise associates of post closing team.
Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
Ensure team adheres to specific standard time frame and procedures.
Review of all closed loan files for accuracy, completion, errors, and within compliance and consumer guidelines.
Contact loan officers, attorneys, notaries, and/or borrowers to obtain missing or incorrect documentation and closing cost.
Review and/or evaluate mortgage loan products are in compliance with lenders as well as all bank policies and procedures.
Ensure funding guidelines are in compliance prior wire/check submission.
Maintain Deficiency Tracking Report on all loans reviewed identify trends and provide report to Management Team on monthly basis.
Ensure monthly upload of closed loans to sub server for boarding.
Conduct monthly, quarterly and yearly performance evaluation and counseling of staff members.
Worked with internal departments on loss mitigation.
Delivered value to customers by building reputation for quality products, friendly service and cleanliness.
Reviewed 80 funding packages per day by calculating fees and arranging for disbursement of loan funds.
Educated agents on tips and tricks for improving customer experiences, scene control and conflict resolution strategies.
Used [Software] to process and post personal checks, credit card, incoming cash receivables and care credit transactions.

Loan Document Specialist03/2007 to 07/2012
Wells Fargo Home Mortgage, Jacksonville, FL

Responsible for performing variety of loan documentation duties/functions which included interpreting and inputting data, analyzing reports, contacting internal/external customer for additional information and researching moderately complex loan documents.
Assigned and tracked incoming loan files and assigned to appropriate teams.
Compile and tracked daily production reports forward to various management teams.
Ensured all mortgage fees were collected and reconciled appropriately.
Trained new associates on departmental procedures.
Lead associate in absence of Team Leader.
Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork each day..
Converted documents from one application to another, including cleaning, formatting and applying styles as needed.

Sr. Post Closing Specialist01/2001 to 02/2007
Bank of America, Jacksonville, FL

Performed various functions required to board mortgage loans to servicing and/or sell loans on secondary market.
Reviewed and correct all pertinent documents on closed residential mortgage loans for accuracy as required by regulatory agencies and specified internal guidelines.
Maintained high level of client service by proactively communicating with customers, loan officers, attorneys, title agencies and underwriters.
Responsible for auditing all recordable document(s) for Real estate owned (REO), CEMA loans, COOP loans and Deed in Lieu (DIL) transactions that occurred and determine if all information is correct and verified before sending to counties for recording.
Ensured 100% of loans were in balance prior to boarding to system.
Trained new associates on post-closing policies and procedures.

Education

Associate of Arts: : Cosmetology Education, 2003

Jacksonville Beauty Institute - Jacksonville, FL

Associate of Arts: : Business

Florida State College of Jacksonville - Jacksonville, IL

Resume Overview

Companies Worked For:

Digital Risk Resources
Everbank/ TIAA BANK FSB
Wells Fargo Home Mortgage
Bank of America

School Attended

Jacksonville Beauty Institute
Florida State College of Jacksonville

Job Titles Held:

Funding/Closing Manager
Post-Closing Supervisor
Loan Document Specialist
Sr. Post Closing Specialist

Degrees

Associate of Arts : Cosmetology Education , 2003
Associate of Arts : Business

Funding/Closing Manager Resume Example

Resume Score: 80%

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