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Functional Manager Resume Example

Resume Score: 80%

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FUNCTIONAL MANAGER
Executive Summary

Successfully maintained professional relationships by delivering highly satisfying customer and associate experiences. Planning and executing tasks with time management by analyzing business daily, weekly and monthly utilizing reports. Capitalize sales through coaching and managing performance along with strong visual merchandising.

Core Qualifications
  • Demonstrates strong leadership
  • Possess a variety of group and/or individual interviewing skills
  • Ability to use MS Word, Excel, PowerPoint
Professional Experience
Functional Manager
October 2008 to Current
Victoria's Secret - Bolingbrook, Illinois
  • Training and developing new hires with time management
  • Multifaceted manager with the ability to work in all categories
  • Supported Victoria's Secret at Yorktown's Grand Re-opening, 2011
  • Conduct interviews to meet hiring needs
  • Improve customer satisfaction and drive customer loyalty
  • Facilitate store meetings alongside management
  • Taking initiative to resolve customer complaints
  • Problem-solving in a timely manner
  • Coaching and delivering feedback to associates on their performance
  • Planning and executing Brands Guides by delegating tasks with time management
  • Team-selling with associates to capitalize on sales
  • Maintaining visual merchandising
  • Partnering with direct manager to achieve objectives and performance goals
  • Ensuring associates are recognized for their outstanding performance
Receptionist
February 2007 to November 2008
Nicholas Jacob Salon - Woodridge, Illinois
  • Provided customer service
  • Scheduled appointments accordingly to the customer's needs
  • Assist hair stylists by setting up and clearing their station for their next client
  • Obtained hair products immediately for the hair stylists
Server
August 2007 to September 2008
Carlisle Banquets - Lombard, Illinois
  • Assembled 15+ tables prior to the occasion
  • Multi-task by assisting 30+ customers
  • Supported co-workers by serving their tables
  • Maintained visuals and cleanliness
  • Ensured customer's needs were met
Sales Associate
August 2006 to August 2007
Stein Mart - Darien, Illinois
  • Assisted customers on the sales floors by suggestive selling
  • Supported cashiers by taking the initiative to assist the next customer
  • Maintained clean and clutter-free fitting rooms
  • Worked alongside with co-workers when tasks were delegated
Education
Bachelors Degree : Business in Management, 2012The University of Illinois - Chicago, Illinois
Associate of Arts Degree : 2010College of Du Page - Glen Ellyn, Illinois
Additional Information
  • YMCA, volunteer
  • College of Du Page, volunteer at Child Day care
  • Junior Achievement, Spring 2011
  • Downers Grove Panthers Cheer Junior Coach, Volunteer, 2012-present
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Victoria's Secret
  • Nicholas Jacob Salon
  • Carlisle Banquets
  • Stein Mart

School Attended

  • The University of Illinois
  • College of Du Page

Job Titles Held:

  • Functional Manager
  • Receptionist
  • Server
  • Sales Associate

Degrees

  • Bachelors Degree : Business in Management , 2012
    Associate of Arts Degree : 2010

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