Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-driven IT Professional with over 25 years of experience designing solutions and driving operational improvements. Industry experience with Finance, Ecommerce, Retail, and Health Management solutions. Experienced in designing transactional and analytical data solutions. Proven success in leadership and mentoring, business relationship management, strategic thinking, and fostering organizational change.

  • Business process understanding
  • Information architecture & design
  • Solution architecture & design
  • Strategic initiatives, process improvements, and & team maturation
  • Familiarity with accounting, financial, tax, and operational reporting
  • Cross-functional team leadership
  • Cross-functional communication & collaboration
Work History
Systems Analyst - FICO / Tax, 01/2016 - Current
Accenture Germantown, MD,
  • Strategic thinker, responsible for tax modernization vision and road map.
  • Responsible for communicating architecture strategies to a broad range of stakeholders, from individual contributors to senior leadership.
  • Performed a gap analysis between Costco data models and Retail industry standards (ARTS). Identified key differences in sales transaction handling and developed ideas to help Costco align with industry standards.
  • Technical lead for Vertex 9 upgrade project. Responsible for leading the project team on infrastructure builds, service development, custom configurations, and reporting.
  • Experienced with data validation testing, SOAPUI testing, integration testing, performance testing and monitoring.
  • Created technical architecture diagrams (TAD) for SaaS and On-Prem tax solutions. Created application, networking, security, service, information, and monitoring architecture diagrams.
  • Designed the E-commerce Tax Audit solution. Responsible for identifying requirements, developing the prototype, and advising the implementation team to build a permanent solution in the ODS.
  • Responsible for creating and maintaining artifacts in the enterprise architecture repository (Confluence). This includes solution overviews, technical architecture, and functional design documents.
  • Researched and documented data lineage between Ecommerce Website and SAP GL to understand the data flow for Ecommerce sales transactions. Diagrams serves as reference architecture to understand where potential tax variances may occur.
  • Developed a tax data governance process to provide controls and data quality assurance. Improvements resulted in a reduction of incidents, fees, penalties, and operational costs.
Data Modeler, 01/2010 - 12/2015
Capitalsource Denver, CO,
  • Designed conceptual, logical, physical, and subject area data models using PowerDesigner.
  • Familiar with multiple data design techniques including relational, dimensional, and canonical data modeling.
  • Team member of ODS, data warehouse, and Enterprise Information Management projects. [Participated in design phase only]
  • Reverse engineered COTS and Legacy solutions (Sterling OMS, Websphere Commerce, QALIMS, iSeries) to analyze data models for analytical reporting needs.
  • Experience with source to target mapping, data profiling, data quality, data validation testing, and data analysis.
  • Developed DDL and DML scripts for Oracle and MS SQL.
  • Wrote and maintained technical documentation for database solutions.
ECommerce DBA, 01/2002 - 01/2010
Costco City, STATE,
  • Designed and developed transactional databases for Ecommerce B2C, B2B, and Pharmacy websites for US and Canada.
  • Team member of ECommerce Infrastructure team. Experience with AD user provisioning, analyzing system and application logs, performing root cause analysis, and sustained engineering activities.
  • Designed and implemented data pipeline and ETL process for ECommerce ODS.
  • Led data migration team for ECommerce re-platform project. Developed migration plan & framework. Defined testing methodology and execution plan. Successfully completed project, preserving data integrity, with minimal downtime to websites.
  • Designed database solutions for HA/DR, data security, and performance.
  • Responsible for database backups, security, replication, system monitoring, DBA scripting, and performance tuning.
  • Performed gap analysis on COTS applications. Developed custom solutions where needed, to meet business objectives.
  • Conducted training and mentoring sessions for new employees
  • Created database deployment and rollback plans to implement change in a highly distributed environment.
ECommerce Development Lead, 01/1998 - 01/2002
Costco City, STATE,
  • Foundational team member of dot com startups, which include, Pharmacy Online, and Business Delivery Online
  • Performed multiple roles including business analyst, solution architect, developer, tester, functional analyst, and project manager.
  • Led development teams on a variety of projects in complexity and scale.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Developed standards and process improvements for team maturation and growth.
Application Developer, 1996 - 1998
Costco City, STATE,
  • Developed Windows based application for a variety of departments including Finance, Accounting, Warehouse Operations, and Buying. Responsible for all phases of the SDLC.
  • Major projects include National PO, automating the end of period process in Hyperion Financial Management (HFM), optical invoicing system, loss prevention tracking, expense accounting reconciliation, cash accounting receivables.
Bachelor of Arts: Finance & Information Systems, Expected in 1995
University Of Washington. Foster Business School - Seattle, WA
Certifications & Training
  • AZ-900 Azure Fundamentals Certification - 2020
  • National Retail Federation, ARTS & POSLOG Training - 2015
  • Hoberman, Data Modeling Master Course - 2013
Additional Information

Real Estate Investment & Construction Experience - 13 years

Co-owner of PM construction company. Responsible for building a single family residential home. Involved in all phases of the construction process. Small business owner that owns and manages investment properties.

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School Attended

  • University Of Washington. Foster Business School

Job Titles Held:

  • Systems Analyst - FICO / Tax
  • Data Modeler
  • ECommerce DBA
  • ECommerce Development Lead
  • Application Developer


  • Bachelor of Arts

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