Functional Analyst FICO Resume Example Company Name

FUNCTIONAL ANALYST - FICO

Professional Summary

Results-driven IT Professional with over 25 years of experience designing solutions and driving operational improvements. Industry experience with Finance, eCommerce, Retail Supply Chain, and Health Management solutions. Experienced in designing international solutions. Proven success in leadership and mentoring, business relationship management, strategic thinking, and fostering organizational change.

Skills

Requirement gathering & elicitation techniques
Business process understanding
Information architecture & design
Solution architecture & design

Knowledgeable with Indirect Tax (Domestic & International)
Familiarity with NRF standards (ARTS & POSLOG)
Familiarity with SAP ECC & iSeries ERP technologies

Work History

01/2016 to CurrentFunctional Analyst - FICOCompany Name | City, State

Championed the formation of a tax technology team, that focuses on building a holistic solution for the enterprise.
Responsible for creating and maintaining artifacts in the enterprise architecture repository (Confluence). This includes solution overviews, technical architecture, and functional design documents.
Innovative thinker, responsible for creating vision & scope document for tax modernization; utilized ARTS & POSLOG as reference architecture.
Strategic thinker, owner of tax roadmap.
Responsible for communicating architecture strategies to a broad range of stakeholders, from individual contributors to senior leadership.
Functional lead, currently responsible for transitioning On-Prem application to Azure Cloud. Designed solution for disaster recovery, high availability, fault tolerance, and data security.
Conduct requirement gathering sessions, define system use cases, develop and execute test plans, and facilitate user acceptance testing.
Collaborate with business to understand significant changes to tax laws and regulations, translate them into business requirements, and convert them into technical requirements.
Participate in the RFP process to evaluate COTS solutions. Responsible for technical, functional, and gap analysis.
Subject matter expert in tax. Actively seeks knowledge about industry news and trends for domestic and international tax.
Designed tax auditing solution to detect reconciliation issues between order management system, tax journal, and GL.
Developed tax data governance process to provide controls and data quality assurance. Improvements resulted in a reduction of incidents, fees, penalties, and operational costs.
Conduct training sessions to educate colleagues about shared service utilization, data lifecycle management, and relevant business processes for finance and tax.
15 years total in FICO analyst role. 10 years part time & 5 years full time.

01/2010 to 12/2015Data ModelerCompany Name | City, State

Designed conceptual, logical, physical, and subject area data models using PowerDesigner.
Familiar with multiple data design techniques including relational, dimensional, and canonical data modeling.
Team member of data warehousing project (Athena), ODS project, and location master project. [Participated in design phase only]
Reverse engineered COTS solutions to analyze data models for BI reporting needs.
Experience with source to target mapping, data profiling, data validation testing, and data analysis.
Developed DDL and DML scripts for Oracle and MS SQL.
Wrote and maintained technical documentation for database solutions.

01/2002 to 01/2010ECommerce DBACompany Name | City, State

Designed and developed database solutions for Ecommerce B2C, B2B, and Pharmacy websites for US and Canada.
Designed database solutions for HA/DR, data security, and performance.
Performed gap analysis on COTS applications. Developed custom solutions where needed, to meet business objectives.
Localized data models to support international languages. Used in Canada to support French Canadian (fr_CA).
Conducted training and mentoring sessions for new employees, spanning over a decade when department quadrupled in size from it's original inception.
Created database deployment and rollback plans to implement change in a highly distributed environment.
Led data migration effort for ECommerce re-platform project. Developed migration plan & framework. Defined testing methodology and execution plan. Successfully completed project, preserving data integrity, with minimal downtime to websites.
Implemented solution framework for analytical reporting needs.
Responsible for database backups, security, replication, system monitoring, and performance tuning.
Developed SQL scripts to automate administration tasks.
Performed root cause analysis and sustained engineering activities.

01/1998 to 01/2002ECommerce Development LeadCompany Name | City, State

Foundational team member of dot com startups, which include Costco.com, Pharmacy Online, and Business Delivery Online
Performed multiple roles including business analyst, solution architect, developer, tester, functional analyst, and project manager.
Led development teams on a variety of projects in complexity and scale.
Developed standards and process improvements for team maturation and growth.

Education

1995Bachelor of Arts | Finance & Information SystemsUniversity Of Washington. Foster Business School, City, State

Certifications & Training

AZ-900 Azure Fundamentals Certification - 2020
Ivan on Tech Academy, Blockchain & Defi Training - Currently Enrolled
National Retail Federation, ARTS & POSLOG Training - 2015
Hoberman, Data Modeling Master Course - 2013

Additional Information

Semi fluent in German (7 years of study)

Foreign exchange student. American Field Service (AFS) Germany

Resume Overview

School Attended

University Of Washington. Foster Business School

Job Titles Held:

Functional Analyst - FICO
Data Modeler
ECommerce DBA
ECommerce Development Lead

Degrees

1995 Bachelor of Arts | Finance & Information Systems

Functional Analyst - FICO Resume Example

Resume Score: 80%

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