LiveCareer-Resume

fulfillment team member resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Have been working since 16, and along the way you Have to learn many skills, which motivate you to learn more and become better at your jobs, and achieve goals. Fluent in Spanish and English, can read and write in both language.

Education
Northern Virginia Community College Annandale, VA, Expected in 2023 No Degree : Nursing Degree - GPA :
Park View High School Sterling, VA Expected in 06/2020 High School Diploma : - GPA :
Skills
  • Liquor Law Compliance
  • ID Verification
  • Refund Handling
  • Payment processing
  • Refunds and exchanges
  • Cash register systems
  • Basic math skills
  • Cash Handling
  • Money handling
  • Time management
  • Staff Management
  • Multitasking
  • Project planning
  • Working collaboratively
  • Mentoring and training
Work History
Revzilla - Fulfillment Team Member
Mobile, AL, 09/2019 - Current
  • Checked inventory and selected products from specific locations based upon customer orders and availability.
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Unloaded deliveries from trucks in prompt fashion.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Amita Health - Moving Helper
Burton, MI, 06/2019 - 08/2019
  • Arranged items at destination according to customer requests and instructions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Completed over 20 jobs from start to finish, including loading boxes and large items, unloading trucks and cleaning job sites.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Oversaw as many as 1 teams at time with more than 5 total personnel.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.
Food Lion Grocery - Cashier
City, STATE, 08/2018 - 04/2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Efficiently processed new orders, completing 50+ daily transactions with remarkable accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

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Resume Overview

School Attended

  • Northern Virginia Community College
  • Park View High School

Job Titles Held:

  • Fulfillment Team Member
  • Moving Helper
  • Cashier

Degrees

  • No Degree
  • High School Diploma

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