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Fulfillment Associate Resume Example

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FULFILLMENT ASSOCIATE
Summary

Dependable associate with a strong desire to excel and advance through any career. Brilliant in projects involving teamwork as well as projects requiring independent work.

.

Aptness to strive for a competitive work environment that is challenging and creates opportunities for personal growth. Propensity for leadership and a natural instinct to take charge.

.

Ready to learn and willing to take advice. Anticipate a strong associate with high ambitions and the objective to achieve goals, resolve issues, and produce positive results.

Skills
  • Bilingual (English/Spanish)
  • Risk management evaluation background
  • Exceptional customer service/customer obsession
  • Excellent leadership/communication skills
  • Operational/process improvement
  • Project organization
  • Administrative support
  • Team management
  • Mentoring/training
  • Relationship/Staff development
  • Inventory management/loss prevention
  • Planning and coordination
  • Product verification/selection
  • Order picking abilities
  • Pallet jack experience
  • Able to lift 50+ pounds
  • Loading and unloading
  • Strong sense of judgment
  • Critical thinking
  • Approachable/friendly
  • Reliable/dependable
  • Proficient with Microsoft Office
Experience
Fulfillment Associate / Amazon.Com, Inc. - Erlanger , KY11/2018 - Current

Human Resources

  • Back up other HRA team members during heavy work periods to maximize team coverage.
  • Conduct research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Ability to pull reports, organize and analyze data using Microsoft, and implement strategic actions to reduce impacted data and improve internal statistics.
  • Assist HR Business Partners and HRA's with tasks such as completing Cases and Tickets, deep diving on certain employee information such as Term Checklists, emailing associates, seasonal events, and counting HR inventory.

Quality Control Inspector

  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Retrained employees on company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Wrote detailed reports outlining associate performance, associate and product quality and associate defect rates.
  • Completed non-destructive tests and visual inspections of warehouse inventory and repaired products to meet vendor expectations.

Outbound Flow Problem Solve Lead

  • Fostered relationships with area managers, operations managers, quality managers, and the learning team to transform and strengthen business processes.
  • Trained new employees on support processes, procedures and knowledge base.
  • Responsibility to locate merchandise based on customer needs and desires under strict deadlines while simultaneously responding to service requests from managers and emergency call-outs from team members.
  • Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.

Inventory Control and Quality Analytics Process Guide

  • Provide support to my AM concerning associate Time Off Task, associate quality and productivity, escalating hazards and accidents, and covering the department for their Vacation Time.
  • Staff associates at the start of shift and keep track of backlogs in order to restaff according to the Amazon/customer needs.
  • Lead informative meetings such as "Gemba" with the team about barriers we faced and success stories we achieved.
  • Coordinate trainings with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Independently created new procedures that have improved overall department performance using Microsoft to manage data and create new training programs.
  • Lead the Problem Solve team in following appropriate Safety and Hazardous Material Handling procedures.

Inventory Control and Quality Analytics Associate

  • Keep assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Operate handheld scanners to track merchandise throughout fulfillment process.
  • Trained in Pallet Count, Simple Bin Count, Cycle Count, Simple Record Count, Inventory Record Defect Rate, Problem Solve, Central Defect Control, Pending Research, and Piles Quality Audit.

Sortation Center Associate

  • Stack, organize and palletize packages for efficient storage and movement.
  • Print accurate labels and apply to boxes, crates and containers prior to shipment.
Teller / Mclennan County, Texas - Mcgregor , TX10/2017 - 10/2018

Teller

  • Managed opening and closing times for main branch while adhering to safety procedures.
  • Served approximately 50-100 customers each shift, remaining composed and professional even in high-stress situations.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times and provided an excellent customer service while doing so.
  • Processed sales referrals and promoted bank services and products as well as directed specific questions to appropriate branch personnel.
Shift Leader / Getgo - Mooresville , IN09/2016 - 09/2017

Shift Lead

  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Delegated tasks to employees and monitored activities and task completion.
  • Possessed and executed excellent verbal communication skills, basic computer skills, and mathematics skills.

DD Associate

  • Primary responsibilities included operating cash registers, greeting customers, taking food and drink orders, and completing transactions.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Brewed coffee, restocked cups and food items, baked croissants and bagels.
Factory Worker / Weatherford - Golden Meadow , LA04/2016 - 08/2016

Swab Tender

  • Trained in OSHA and EPA regulations.
  • Loaded swabs into machines, conveyors and transport equipment based on current production needs.
  • Quality checked swabs to determine conformance to specifications, disposing of any unacceptable product.
  • Monitored processes to avoid overloading machines and keep them functioning properly.
  • Helped machine operators tend to equipment by escalating safety or machinery issues.
Education and Training
Orville H. Platt High School - City, State06/2016High School Diploma
Educational Center For The Arts - City
  • Art
  • Dance
  • Anatomy and Physiology
Middlesex Community College - Middletown - City, StateSome College (No Degree)
  • I qualified for college courses during my high school years so I was placed in extracurricular classes for which I received credits.
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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Resume Overview

School Attended

  • Orville H. Platt High School
  • Educational Center For The Arts
  • Middlesex Community College - Middletown

Job Titles Held:

  • Fulfillment Associate
  • Teller
  • Shift Leader
  • Factory Worker

Degrees

  • Orville H. Platt High School - City, State 06/2016 High School Diploma
    Educational Center For The Arts - City
    Middlesex Community College - Middletown - City, State Some College (No Degree)

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