Fulfillment Associate Resume Example

Human Resources

• Back up other HRA team members during heavy work periods to maximize team coverage.
• Conduct research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
• Ability to pull reports, organize and analyze data using Microsoft, and implement strategic actions to reduce impacted data and improve internal statistics.
• Assist HR Business Partners and HRA's with tasks such as completing Cases and Tickets, deep diving on certain employee information such as Term Checklists, emailing associates, seasonal events, and counting HR inventory.

Quality Control Inspector

• Assessed materials, parts and products for conformance with quality control requirements and production specifications.
• Retrained employees on company procedures, job duties and performance expectations.
• Adhered to safety protocols to minimize equipment damage and avoid injuries.
• Wrote detailed reports outlining associate performance, associate and product quality and associate defect rates.
• Completed non-destructive tests and visual inspections of warehouse inventory and repaired products to meet vendor expectations.

Outbound Flow Problem Solve Lead

• Fostered relationships with area managers, operations managers, quality managers, and the learning team to transform and strengthen business processes.
• Trained new employees on support processes, procedures and knowledge base.
• Responsibility to locate merchandise based on customer needs and desires under strict deadlines while simultaneously responding to service requests from managers and emergency call-outs from team members.
• Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
• Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.

Inventory Control and Quality Analytics Process Guide

• Provide support to my AM concerning associate Time Off Task, associate quality and productivity, escalating hazards and accidents, and covering the department for their Vacation Time.
• Staff associates at the start of shift and keep track of backlogs in order to restaff according to the Amazon/customer needs.
• Lead informative meetings such as "Gemba" with the team about barriers we faced and success stories we achieved.
• Coordinate trainings with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
• Independently created new procedures that have improved overall department performance using Microsoft to manage data and create new training programs.
• Lead the Problem Solve team in following appropriate Safety and Hazardous Material Handling procedures.

Inventory Control and Quality Analytics Associate

• Keep assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
• Operate handheld scanners to track merchandise throughout fulfillment process.
• Trained in Pallet Count, Simple Bin Count, Cycle Count, Simple Record Count, Inventory Record Defect Rate, Problem Solve, Central Defect Control, Pending Research, and Piles Quality Audit.

Sortation Center Associate

• Stack, organize and palletize packages for efficient storage and movement.
• Print accurate labels and apply to boxes, crates and containers prior to shipment.