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fuel station academy trainer resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated fuel AT eager to apply time management and organizational skills as People lead. Looking forward to the opportunity to grow and develop with Walmart.

Skills

Good people skills

  • Materials organization
  • Company policies and procedures
  • Computer technology
  • Planning and coordination
  • Training initiatives
  • Employee engagement
  • Training development
  • Compliance
  • Friendly, positive attitude
  • Work ethic
  • Organizational skills
  • Team management
  • Flexible
Education and Training
Douglas Byrd High School Fayetteville, NC Expected in 06/1993 High School Diploma : - GPA :
Fayetteville Technical Community College Fayetteville, NC Expected in : Adult And Continuing Education - GPA :
  • Completed coursework in:

Effective Teaching Training

Human Relations I

Management Skills for Food

Management Skills II

Stress and Time Management

Basic Computer Operation Skills

Food Service/Record-keeping I

Experience
Hudson's Bay Company - Fuel Station Academy Trainer
Tigard, OR, 02/2017 - Current
  • Maintained high standards of job safety, productivity and quality.
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
  • Effectively resolved guest complaints and accepted new suggestions and recommendations.
  • Observed patron conduct and quickly granted assistance when necessary.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Managed scheduling for 6 employees to optimize productivity.
Horry County Schools - Jewelry Sales Associate
Conway, SC, 06/2012 - 01/2017
  • Provided excellent service to customers through active engagement, direct eye contact and listening skills.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Trained and coached newly hired associates on store return policies and customer service techniques.
  • Provided information to customers on upcoming promotions, activities and events.
Cumberland County Schools - Cafeteria Manager
City, STATE, 08/2005 - 05/2010
  • Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
  • Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.
  • Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Obtained highest rating from county health department year over year.
  • Supervised staff preparing and serving 900 meals per day.
  • Minimized loss and misuse of equipment through proper cafeteria supervision and staff training.
  • Reconciled daily transactions, balanced cash registers and deposited cafeteria’s earnings at bank.
  • Managed well-rounded staff consisting of 12 cafeteria employees, delivering on-the-job mentoring and effective training.
  • Developed highly nutritious meals low in fat and very tasty to feed approximately 900 people each day.
  • Administered food planning, purchasing, preparation and service for school cafeteria and carefully adhered to health standards in dining area and kitchen.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Pitched in to help cafeteria employees with various food preparation and serving tasks.

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Resume Overview

School Attended

  • Douglas Byrd High School
  • Fayetteville Technical Community College

Job Titles Held:

  • Fuel Station Academy Trainer
  • Jewelry Sales Associate
  • Cafeteria Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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