Promoted to Shop Lead in 7 months after deployment to Afghanistan
Served as a technician in troubleshooting and repairing state-of-the-art electrical and electronic systems.
Assisted in training numerous service members from the USMC with the VOSS I and VOSS 2 Gyrocam System.
Responded to and resolved issues and problems by deploying to numerous FOBS (Forward Operating Bases) in order to maintain and repair equipment owned by the USMC.
Acted as Inventory Control Manager for 4 years.
Named “Lean Six Sigma Green Belt” Candidate in 2010.
Used propane forklift to load trailer at warehouse.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Assembled product containers and crates.
Organized daily cycle count reports for the Inventory and Supply Chain departments to track adequate supply of parts for the support of customers.
Generated inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
Worked under strict deadlines and responded to service requests and customer demands.
Promptly responded to general inquiries from members, staff, and clients via e-mail and fax, and phone.
Assisted customers with and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Managed inventory balances accurately.
Assisted customers in finding out-of-stock items.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Stocked and rotated inventory regularly.
Replenished merchandise shelves with items from the stockroom.
Coordinated rush orders and order changes.
Belonged to DCT club
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