(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Polite and positive [Job Title] with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Passionate [Job Title] offering [Number] years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy. Experienced Front Desk professional offering [Number] years of superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Proficient in [Software] and [Software], with friendly and decisive approach to resolving challenges. Energetic Front Desk Assistant with more than [Number] years of experience helping guests with [Task] and [Task]. Talented in planning outings for guests, providing needed resources and creating enjoyable visits. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Ambitious [Job Title] with [Number] years of experience and passion for local [Type] industry. Personable, experienced with conflict resolution and sensitive to others' needs. Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player. Dependable [Job Title] with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Committed [Job Title] offering [Number] years of experience delivering exceptional customer service in [Type] environments. Proficient in taking orders, keeping work areas clean and bagging products. Excellent interpersonal, time management and multitasking abilities. Composed Counter Clerk with [Number] years of experience patiently responding to customer inquiries. Personable and communicative with fluency in [Language] and [Language]. Well-trained in prioritizing tasks and unpacking deliveries. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

  • File management
  • Cash Handling
  • Problem-solving skills
  • Word processing
  • Social perceptiveness
  • Guest inquiries
  • Time management
  • Safe food handling
  • Cleaning and sanitizing
  • Request prioritization
  • Order taking
  • Receipt and refund issuance
  • Product promotion
  • Cash register systems
  • Troubleshooting
  • Organization and Time management
  • Flexible & Adaptable
  • Cultural awareness
  • Reading comprehension
  • Sales
  • Shipping and Receiving
  • Guest Services
  • Sales Goals
  • Store Merchandising
  • Product Knowledge
  • Customer Complaint Resolution
  • Cleaning
  • Visual Displays
  • Quality Management
  • Product Location
  • Cash Register Operation
  • New Product Information
  • Stocking and Replenishing
  • Opening and Closing Procedures
  • Product and Service Sales
  • Training and Development
  • Maintaining Store Appearance
  • Teamwork
  • Payment Processing
  • Issuing Receipts
  • Store Operations
  • Inventorying Products
  • Product Sales
  • Purchasing
  • Employee Training
  • Bagging and packaging
  • Customer assistance
  • Team Contribution
  • Packaging
  • Spreadsheet management
  • Office administration
  • Process optimization
  • Transporting Files
  • Routing Mail
  • Faxing Paperwork
  • Documentation and reporting
  • Paperwork drafting
  • Relationship building
  • Internal communications
  • Recordkeeping
  • Mail distribution
  • Sorting and labeling
  • Customer and client relations
  • Performance improvement
  • Documentation and control
  • Administrative support
  • Social media knowledge
  • Office management
Ultimate Medical Academy - Clearwater Clearwater, FL Expected in 11/2021 Associate of Science : Medical Administrative Assistant-In Progress - GPA :
Albany State University Albany, GA Expected in 05/2020 Associate of Science : AA Health Science - GPA :
Terrell Middle High School Dawson, Expected in 05/2017 High School Diploma : - GPA :
Work History
Hand & Stone - Front Service Clerk
Kingwood, TX, 01/2021 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Demonstrated knowledge and applied proper food handling standards.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Managed multiple tasks in high-volume environment.
  • Provided assistance to customers requiring help by carrying-out and loading purchases.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
Republic National Distributing Company - Lead Sales Associate
Beaufort, SC, 04/2020 - 11/2020
  • Achieved and exceeded sales goals for [Number] consecutive months.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Trained approximately [Number] new sales associates in [Timeframe].
  • Kept detailed track of sales and customer information using [Software], continuously updating data to maintain accuracy.
  • Sold over $[Amount] in [Product or service] during [Timeframe].
  • Monitored sales team performance and provided constructive feedback.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Generated advertising brochure for vendor use.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Informed customers of promotions to increase sales productivity and volume.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
Lehigh Valley Hospital & Health - Administrative Assistant
Dickson City, PA, 09/2018 - 12/2019
  • Created PowerPoint presentations for business development purposes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Performed research to collect and record [Type] data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Created detailed expense reports and requests for capital expenditures.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Generated reports and typed letters in [Software] and prepared presentations in [Software] for maximum impact and results.
  • Maintained complex digital filing system for financial information.
Positive Direction Youth Center - Assistant Teacher
City, STATE, 09/2016 - 07/2017
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Organized and guided activities for students, including skills practice, research and memorization tasks.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept abreast of latest information on specific subjects and learning strategies.
  • Implemented practice exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Monitored students on field trips by overseeing various tasks, including roll call and group movement to keep youths safe in public settings.
  • Offered complete instructional support for students unable to attend regular classes.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Recorded grades for coursework and tests in online reporting system.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Assisted and mentored students in groups of up to [Number] by reviewing lesson teachings and [Action].
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Alleviated learning gaps and effectively instructed students on [Type] and [Type] practices through introduction of cutting edge educational tools and teaching aids.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

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School Attended

  • Ultimate Medical Academy - Clearwater
  • Albany State University
  • Terrell Middle High School

Job Titles Held:

  • Front Service Clerk
  • Lead Sales Associate
  • Administrative Assistant
  • Assistant Teacher


  • Associate of Science
  • Associate of Science
  • High School Diploma

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