Front Of House Team Member Resume Example PDQ

FRONT OF HOUSE TEAM MEMBER

Professional Summary

Multi-talented sales associate consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Front of House Team Member, 10/2019 to 04/2020PDQ , Jacksonville, FL

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Processed payments and counted change to complete transactions.
Promoted customer loyalty by efficiently handling food and service complaints.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Sales Associate, 02/2019 to 05/2019Gate Petroleum Company, Jacksonville, FL

Trained and developed new sales team associates in products, selling techniques and company procedures.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Prepared and submitted end-of-shift reports using [Software].
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Maintained organized checkout area and swept floors and emptied trash cans.
Skilled using cash register including processing sales discounts and refunds.
Issued receipts and processed refunds, credits, or exchanges.
Drove team revenue totals by bringing in over $200 in sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier, 08/2018 to 12/2018Burger King, Jacksonville, FL

Promoted customer loyalty by efficiently handling food and service complaints.
Performed shift change tasks each day to keep store efficient and neat.
Assisted counter staff in packing ready orders and distributing to customers.
Maintained clean, sanitized and well-organized food preparation zones.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Checked completed orders for accuracy and bagged meals for easy carrying.
Used varied meal preparation methods to create preselected food offerings for catering clients.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Observed customer purchases in line and differentiated between standard portions.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

Education

High School Diploma, 05/2018

Englewood High School - Jacksonville, FL

Skills

To-go order preparation
Wine service
Guest relations management
Food preparation
Food spoilage prevention
Daily specials memorization
POS Systems
Stocking and Replenishing
Identification Checks

Point of Sale Knowledge
Cash Drawer Management
Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Sales
Communication skills
Loss prevention

Resume Overview

Companies Worked For:

PDQ
Gate Petroleum Company
Burger King

School Attended

Englewood High School

Job Titles Held:

Front of House Team Member
Sales Associate
Cashier

Degrees

High School Diploma , 05/2018

Front of House Team Member Resume Example

Resume Score: 80%

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