Self-motivated and dependable offering 1 year of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Flexible hard worker ready to learn and contribute to team success.
Skills
Special dietary requirements
Menu memorization
Safe food handling
Buffet setup and takedown
Price memorization
Dish preparation
Table setting arrangements
Food inspection
Conflict resolution
Education and Training
East Lansing High SchoolEast Lansing, MIExpected in 06/2021 – –High School Diploma: - GPA:
Experience
Chick-Fil-A - Front of House Team Member Smithtown, NY, 04/2021 - Current
Refilled condiments, napkins and server workstations.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
Followed national, state and local safety, health and sanitation guidelines to protect guests.
Took to-go phone orders from guests following outlined procedures.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Assisted with purchases, locating items and signing up for rewards programs.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Re-stocked, organized and arranged service and food stations.
Packaged and stored food products appropriately for proper handling and preservation.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
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