front of house team member resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Trustworthy Catering Assistant with 4-year background providing full service catering to clientele in Knoxville, TN. Expertise in creating and implementing menus, preparing and transporting food to events and maintaining inventory.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Quality Assessment
Team Collaboration
Customer Service
Athletic training and coaching
Competitive
Nutrition expertise
Weight training
Weight management expert
Good listening skills
Verbal and written communication
Self-motivated professional
Flexible & Adaptable
Organization and Time management
Interpersonal Communication
Agrichemicals proficiency
Greenhouse work
Education
Gibbs High SchoolCorryton, TNExpected in 05/2021 ā āHigh School Diploma: - GPA:
Work History
Chick-Fil-A - Front of House Team Member Baton Rouge, LA, 07/2018 - 12/2019
Established welcoming atmosphere by greeting each guest warmly.
Assisted servers with delivering food, filling beverages and retrieving items for guests.
Helped guests at any table when in need of assistance.
Reset tables between guests by restocking low items and wiping down surfaces.
Checked entryway regularly and handled needs such as window cleaning and trash removal.
Trained new staff in front of house procedures, including customer relations and cleaning.
Staples - Event Caterer Traverse City, MI, 06/2018 - Current
Set up and disassembled food service stations, equipment and furniture per contract specifications.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Replenished banquet stations and verified food temperatures and cleanliness of service areas.
Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
Designed catering menus containing ethnic food options to meet needs of diverse customer base.
Cooked for large groups of people efficiently, managing various types of food, including soups and entrees for events of more than 1,000 guests.
Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
Followed all safety instructions to avoid injuries when operating heavy equipment in kitchen.
Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Sampled each dish for quality control prior to serving, identifying mistakes and solving immediately.
Traveled across 300 mile-range to provide exceptional service, offering critically-acclaimed event catering in various settings.
Walmart - Sales Associate City, STATE, 04/2019 - 01/2020
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Built rapport with customers and assessed needs to make product recommendations and upsell.
Communicated with customers to understand needs and recommend appropriate solutions.
Prepared merchandise for sales floor by pricing or tagging.
Built strong rapport with clients by understanding needs and clearly explaining products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Cookout Restaurant - Back of House and Front of House Worker City, STATE, 01/2019 - 02/2021
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Greeted over 3,000 customers per day.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Worked independently with minimal supervision.
Reviewed weekly sales ads and monitored price changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Company Name - United States Marine City, State, 02/2021 - 04/2022
Conducted reconnaissance operations for planned operations and general intelligence gathering.
Worked with superiors to standardize job responses and duties for security perimeters.
Provided current weapons systems training to incoming soldiers to maintain combat readiness.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Developed and maintained courteous and effective working relationships.
Improved operations through consistent hard work and dedication.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Monitored company inventory to keep stock levels and databases updated.
Onboarded new temps by entering employee information into systems.
Maintained energy and enthusiasm in fast-paced environment.
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