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front of house supervisor baker and event planner resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Ambitious Events Coordinator, Social Media Manager and Baker, offering 5 years' experience in planning high visibility events to drive organizational growth. Accomplished in building relationships with vendors, clients, and community members. Strong prioritization abilities with success in managing conflicting event needs. Excited to bring talent and expertise to company offering opportunities for advancement.

Skills
  • Guest relations
  • Special events planning
  • Event calendar management
  • Food service knowledge
  • Social media marketing
  • Managing events start to finish
  • Time management
  • Corporate events planning
  • Selling event products and services
  • Crisis management
  • Strategic networking
  • Brand development and awareness
  • Online marketing and advertising
Experience
08/2020 to Current
Front of House Supervisor, Baker and Event Planner Carestream Il, IL,
  • Coached and developed team members to support employee growth and development.
  • Facilitated daily team meetings to discuss promotions, issues, service standards and team collaboration.
  • Implemented company training programs to help employees easily follow best practices and company standards.
  • Assisted with local marketing and advertising activities to drive new business development and revenue growth.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Maximized profit and revenue through upselling and cross-selling techniques.
  • Resolved guest issues quickly to maintain loyal customer base and positive reputation in community.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Upheld operating procedures and safety standards to maximize guest satisfaction.
  • Oversaw employee recruiting, hiring, performance management and discipline.
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.
  • Capitalized on emerging trends in client markets to strategize methods and solutions.
  • Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
  • Assessed event success and uncovered room for improvement through client feedback.
  • Marketed and publicized weddings and other special events in social calendars.
  • Managed client correspondence, record tracking, conference and event logistics.
  • Organized all event logistics and operations, including facility selection, pricing, transportation, accommodations, food and beverage selections and audio-visual arrangements.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Merchandised food and garnishes for serving presentation.
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Created attractive dessert trays for catering events.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Developed many Vegan/Plant Based pastry recipes, resulting in additions to permanent menu.
  • Offered product Jessicaples and answered questions for wholesale customers.
  • Maintained temperature, sweep and sanitation logs to document proper conditions.
  • Inspected products for quality assurance before display.
  • Maintained current knowledge of pricing, ingredients, product availability and current promotion.
  • Designed appealing product displays to maintain unique presentation.
  • Oversaw baking and cooking training to assist new staff members in professional development.
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Developed and implemented strategic, social media marketing plan.
  • Performed competitor analysis to identify high-value keyword and backlink options.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Collaborated with social media influencers such as top musicians, athletes, companies and press to drive brand optimization.
  • Analyzed market data to determine and target key audience or segments.
10/2017 to 12/2019
Events Coordinator, Sales Associate and Green Team Lush Cosmetics City, STATE,
  • Avoided use of non-renewable resources such as paper to highlight products.
  • Developed and implemented strategic sales and branding strategies to drive product growth.
  • Specialized in e-mail blasts, social media marketing and radio or television advertisements.
  • Applied environmentally-friendly techniques toward marketing traditional products.
  • Represented company at conferences, trade shows and customer locations, answering questions about corporate products and services.
  • Reviewed industry and social trends to forecast future demand for green products.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Worked with off-site locations to find desired items for customers.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Managed client correspondence, record tracking, conference and event logistics.
  • Monitored orders and verified accuracy.
  • Trained customer service, marketing and sales teams for events.
  • Coordinated seminars and workshops for team members.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Developed and retained strong customer rapport through proactive contact.
  • Provided logistics management and event planning for large-scale corporate events.
  • Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
  • Successfully organized and executed 15+ shows and events, fostering client retention.
  • Served as point of contact for staff, contractors, vendors and suppliers.
  • Designed contracts, collected fees and booked venues for events.
  • Organized corporate luncheons, dinners, conferences and special events.
01/2015 to 11/2017
Contractor DeGeorge Reality City, STATE,
  • Reviewed engineering documentation to determine construction operations order.
  • Eliminated project lags by organizing works-in-progress and delegating tasks.
  • Established scopes of work, budgets and construction timelines to manage effective project planning.
  • Renovated and produced physical structures to meet timeline and budgetary constraints.
  • Saved money by minimizing waste and overseeing cost-effective supplier purchases.
  • Resolved labor, design and tool issues during all phases of construction projects.
  • Visited job sites and reviewed renovation plans to ascertain aspects of projects.
  • Logged inventory of materials used to maintain workplace access to supplies.
  • Hired and managed subcontractors for electrical and plumbing installations.
  • Maintained site safety and aligned work with budget, schedule and applicable building codes.
  • Evaluated architectural plans and consulted with clients to gain deep understanding of project scope and objectives.
01/2014 to 07/2015
Shift Manager, Prep, Grill The Distillery City, STATE,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Generated reports to assess performance and make adjustments.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Cooked all food to order ensuring adherence to company quality standards.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Reviewed quality standards and verified continuous application throughout kitchen environment.
  • Documented receipts, employee hours and inventory movements.
  • Planned and prepared schedules for food preparation.
  • Supported other kitchen team members when needed.
  • Monitored kitchen productivity and assessed overall efficiency.
  • Prepared over [Number] menu items during each shift.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Marinated food items according to corporate-provided instructions and recipes.
Education and Training
Expected in
Associate of Arts: Liberal Arts And Sciences
FLCC - Canandaigua, NY,
GPA:
Expected in 06/2009
: Cosmetology
WTCC - Williamson, NY,
GPA:

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Resume Overview

School Attended

  • FLCC
  • WTCC

Job Titles Held:

  • Front of House Supervisor, Baker and Event Planner
  • Events Coordinator, Sales Associate and Green Team
  • Contractor
  • Shift Manager, Prep, Grill

Degrees

  • Associate of Arts

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