Front of House Server Resume Example

• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Answered customers' questions, recommended items and recorded order information.
• Processed orders and sent to kitchen employees by POS system.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.

• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
• Answered customers' questions, recommended items and recorded order information.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

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• Greeted customers and answered any questions regarding the menu and specials of the evening.
• Engaged in suggestive selling and other sales techniques.
• Checked identification to enforce age regulations for alcoholic beverages.
• Provided attentive service and proactively assessed guest needs.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Responsible for taking care of VIP guests and restaurant reviewers.
• Assisted wait staff with timely food delivery and guest requests.
• Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
• Monitored dining room inventory and replenished as necessary.
• Assisted cashiers with processing customer payments and documenting orders.