Front of House Manager Resume Example
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FRONT OF HOUSE MANAGER
Summary
Food and Beverage Supervisor with strong work ethic, excellent people skills, and over 15 years in FOH and BOH operations.Focused on setting high expectations and raising service standards.
Experience
HyattFebruary 2012 to May 2013Front of House Manager
Memphis , TN
Memphis , TN
- Front of House Manager for busy upscale restaurant, with full bar, specializing in steaks and seafood.
- Increased knowledge of booking and set up for large special events for 100+ guests.
- Improved upon customer skills through checking in and taking all reservations.
- In charge of all comps./voids, resolving any unsatisfied guests, creating seating charts, and setting server sections.
Four Seasons Hotels IncDecember 2010 to January 2012Food and Beverage Supervisor
Baltimore , MD
Baltimore , MD
- Supervision of four separate food and beverage outlets including a coffee shop with retail.
- In charge of payroll for the food and beverage department with 20+ associates.
- Manager on Duty shifts for full service hotel with over 300 rooms.
- Helped to bring guest satisfaction survey scores up by significant amount in one year with a hands on approach.
Alaska Denali TravelDecember 2007 to December 2010Bartender
Seward , AK
Seward , AK
- Excelled within a high paced work environment at The Lift lounge and Blue Mesa Sports Grill.
- Trained new associates and help maintain Marriott's high level standards.
- Provided excellent service during large conventions with a high volume atmosphere.
- Prepared/created drinks using fresh squeezed juices and quality ingredients.
Pagliacci'sOctober 2005 to July 2009Server/Cook
City , STATE
City , STATE
- Involved with food and beverage quality control.
- Learned kitchen preparation, pasta making, and grill under Chef Daniel Ramirez.
Savarino/TiramisuDecember 2002 to October 2005Bartender/Bar Manager
City , STATE
City , STATE
- Hiring, scheduling, and training of eight to ten employees
- Bar inventory and ordering for more than 60 wines and a full bar
- Helped to organize and plan special events
- Prepared the bar and bar menu for a successful grand opening
- Created a signature cocktail menu featuring innovative martinis and coffee drinks.
Education
Community College of Denver05/05Associate of Science: Business AdministrationCity, State
GPA 3.6, Dean's List 09/03-05/05
Tips Certified
Food Safety and Sanitation Certified through Johnson and Wales
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Resume Overview
School Attended
- Community College of Denver
- Tips Certified
- Food Safety and Sanitation Certified through Johnson and Wales
Job Titles Held:
- Front of House Manager
- Food and Beverage Supervisor
- Bartender
- Server/Cook
- Bartender/Bar Manager
Degrees
- Associate of Science : Business Administration
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