Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Food and Beverage Supervisor with strong work ethic, excellent people skills, and over 15 years in FOH and BOH operations.Focused on setting high expectations and raising service standards.
Experience
01/2012 to 04/2013
Front of House ManagerHyatt – Memphis, TN,
Front of House Manager for busy upscale restaurant, with full bar, specializing in steaks and seafood.
Increased knowledge of booking and set up for large special events for 100+ guests.
Improved upon customer skills through checking in and taking all reservations.
In charge of all comps./voids, resolving any unsatisfied guests, creating seating charts, and setting server sections.
11/2010 to 2012
Food and Beverage SupervisorFour Seasons Hotels Inc – Baltimore, MD,
Supervision of four separate food and beverage outlets including a coffee shop with retail.
In charge of payroll for the food and beverage department with 20+ associates.
Manager on Duty shifts for full service hotel with over 300 rooms.
Helped to bring guest satisfaction survey scores up by significant amount in one year with a hands on approach.
11/2007 to 11/2010
BartenderAlaska Denali Travel – Seward, AK,
Excelled within a high paced work environment at The Lift lounge and Blue Mesa Sports Grill.
Trained new associates and help maintain Marriott's high level standards.
Provided excellent service during large conventions with a high volume atmosphere.
Prepared/created drinks using fresh squeezed juices and quality ingredients.
11/05 to 07/09
Server/CookPagliacci's – City, STATE,
Involved with food and beverage quality control.
Learned kitchen preparation, pasta making, and grill under Chef Daniel Ramirez.
11/2002 to 09/2005
Bartender/Bar ManagerSavarino/Tiramisu – City, STATE,
Hiring, scheduling, and training of eight to ten employees
Bar inventory and ordering for more than 60 wines and a full bar
Helped to organize and plan special events
Prepared the bar and bar menu for a successful grand opening
Created a signature cocktail menu featuring innovative martinis and coffee drinks.
Education
Expected in 05/05
Associate of Science: Business Administration Community College of Denver - Denver, CO GPA:
GPA 3.6, Dean’s List 09/03-05/05
Expected in
: Tips Certified - , GPA:
Expected in
: Food Safety and Sanitation Certified through Johnson and Wales - , GPA:
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Resume Overview
School Attended
Community College of Denver
Tips Certified
Food Safety and Sanitation Certified through Johnson and Wales