Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Food and Beverage Supervisor with strong work ethic, excellent people skills, and over 15 years in FOH and BOH operations.Focused on setting high expectations and raising service standards.

01/2012 to 04/2013
Front of House Manager Hyatt Memphis, TN,
  • Front of House Manager for busy upscale restaurant, with full bar, specializing in steaks and seafood.
  • Increased knowledge of booking and set up for large special events for 100+ guests.
  • Improved upon customer skills through checking in and taking all reservations.
  • In charge of all comps./voids, resolving any unsatisfied guests, creating seating charts, and setting server sections.
11/2010 to 2012
Food and Beverage Supervisor Four Seasons Hotels Inc Baltimore, MD,
  • Supervision of four separate food and beverage outlets including a coffee shop with retail.
  • In charge of payroll for the food and beverage department with 20+ associates.
  • Manager on Duty shifts for full service hotel with over 300 rooms.
  • Helped to bring guest satisfaction survey scores up by significant amount in one year with a hands on approach.
11/2007 to 11/2010
Bartender Alaska Denali Travel Seward, AK,
  • Excelled within a high paced work environment at The Lift lounge and Blue Mesa Sports Grill.
  • Trained new associates and help maintain Marriott's high level standards.
  • Provided excellent service during large conventions with a high volume atmosphere.
  • Prepared/created drinks using fresh squeezed juices and quality ingredients.
11/05 to 07/09
Server/Cook Pagliacci's City, STATE,
  • Involved with food and beverage quality control.
  • Learned kitchen preparation, pasta making, and grill under Chef Daniel Ramirez.
11/2002 to 09/2005
Bartender/Bar Manager Savarino/Tiramisu City, STATE,
  • Hiring, scheduling, and training of eight to ten employees
  • Bar inventory and ordering for more than 60 wines and a full bar
  • Helped to organize and plan special events
  • Prepared the bar and bar menu for a successful grand opening
  • Created a signature cocktail menu featuring innovative martinis and coffee drinks.
Expected in 05/05
Associate of Science: Business Administration
Community College of Denver - Denver, CO

GPA 3.6, Dean’s List 09/03-05/05

Expected in
Tips Certified - ,
Expected in
Food Safety and Sanitation Certified through Johnson and Wales - ,

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Resume Overview

School Attended

  • Community College of Denver
  • Tips Certified
  • Food Safety and Sanitation Certified through Johnson and Wales

Job Titles Held:

  • Front of House Manager
  • Food and Beverage Supervisor
  • Bartender
  • Server/Cook
  • Bartender/Bar Manager


  • Associate of Science

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