LiveCareer-Resume

front of house lead resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

High-energy culinary professional bringing exceptional leadership and planning abilities. Dedicated to improving team performance and meeting high standards for taste and presentation. Results-oriented and hardworking with excellent multitasking skills and focused mentality.

Skills
  • Timesheet Organization
  • Equipment Arrangement Specifications
  • Cash Handling
  • Team Collaboration
  • Worker Training
  • Operational Problems Analysis
  • Critical Thinking
  • Supplies Forecasting
  • Work Station Assignments
  • Customer Service
  • Food and Beverage Service
Experience
04/2019 to Current Front of House Lead Fulgent Genetics, Inc. | Temple City, CA,
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Stocked and maintained buffet tables to keep ample food offerings available to guests.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Supervised team of [Number] employees in [Type] establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
09/2015 to 08/2022 Barista Sweetmates Cafe | City, STATE,
  • Described menu items to customers and suggested products based on stated preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Implemented recycling and compost programs to reduce trash waste and improve green footprint.
  • Memorized official and off-menu coffee and tea preparations.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Maintained calm demeanor during high-volume periods and special events.
  • Operated cash register, collected payments and provided accurate change.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Received and accurately processed customer payments.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Prepared and served hot or cold beverages.
  • Sliced fruits, vegetables and meats for use in food service.
  • Wrapped, labeled and dated food items for sale.
  • Created signs and displays to advertise store products or events.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Weighed, ground and packed coffee beans for customer purchase.
  • Stocked customer service stations with paper products or beverage preparation items.
05/2014 to 11/2014 Dishwasher/Housekeeper MAX'S Restaurant | City, STATE,
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Replaced clean utensils in storage bins for easy access.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Expected in 04/2011 to to High School Diploma | JESSAN'S SCHOOL INC., Pangasinan, Philippines, GPA:
Expected in to to | Food And Beverage Services NCIII ASIAN FOUNDATION FOR ENTRE-PINOY INC., Dagupan City, Philippines, GPA:
  • Completed coursework in Fine Dining and Barista Course
Languages
English:
Professional
Negotiated:
Filipino:
Native/ Bilingual
Negotiated:
Pangasinan:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • JESSAN'S SCHOOL INC.
  • ASIAN FOUNDATION FOR ENTRE-PINOY INC.

Job Titles Held:

  • Front of House Lead
  • Barista
  • Dishwasher/Housekeeper

Degrees

  • High School Diploma
  • Some College (No Degree)

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