Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Reliable employee seeking Stocking/Frontend position. Offering excellent communication and good judgment.
Skills
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Work History
10/2021 to Current Front End Team Member Raley's And Belair | Loomis, CA,
- Kept front end areas clean and organized for professional appeal to customers.
- Accepted payments, returned change and issued receipts.
- Managed customer concerns and responded to questions concerning Product or service.
- Maintained current understanding of promotional ads and seasonal offerings.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Impulse and a variety of products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Processed accurate credit, debit, check and cash sales transactions for more than 250 customer orders per day.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
06/2020 to Current Assistant Manager St. Catherine Of Siena | Melville, NY,
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Compiled financial data to comply with budget.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
10/2018 to 01/2019 Delivery Driver Helper Republic National Distributing Company | Daytona Beach, FL,
- Assisted driver with product or package deliveries to residential and commercial locations.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Displayed very good communication and customer service skills.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Relayed information about delivery changes and new orders.
- Completed required product or package delivery documentation.
- Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
- Lifted and carried packages weighing up to 80 pounds.
- Secured products on truck with use of straps, load bars and bulkhead attachment points.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
- Lifted and slid packages weighing up to 40 pounds on conveyor belts to transport items.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
Education
Expected in 03/2019 High School Diploma | N/A Livingston Central High School, Smithland, KY
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Resume Overview
School Attended
- Livingston Central High School
Job Titles Held:
- Front End Team Member
- Assistant Manager
- Delivery Driver Helper
Degrees
- High School Diploma
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