Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. High-energy, resourceful and persistent. Seeks a position with an agency that serves high-end clientele. Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment. Hard-working, multi-tasking Office Assistant with outstanding telephone, scheduling and documentation skills. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Creative problem solver
Exceptional communication skills
Strong client relations
Proficient in cash management
Strong interpersonal skills
Accurate and detailed
Dedicated team player
MS Windows proficient
Types 35 WPM
Attention to detail
Filing and data archiving
Professional and mature
Commitment to quality and service
05/2013 to 06/2016
Front End Service ClerkLucky's Supermarket – 504 East Perkins Street
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Maintained records related to sales.
Greeted customers and ascertained customers' needs.
Answered questions regarding the store and its merchandise.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Built long-term customer relationships and advised customers on purchases and promotions.
Developed reputation as an efficient service provider with high levels of accuracy.
03/2012 to 05/2012
Office AssistantIndian Senior Center – 425 North State Street
Screened all visitors and directed them to the correct employee.
Oversaw daily office operations.
Received and placed telephone calls to clients and prospective clients.
Received and placed telephone calls.
Filed and entered company data into computer software.
02/2012 to 04/2012
Office AssistantMendocino Community College – 1000 Hensley Creek Road
Managed office supplies, organization and upkeep.
Helped distribute employee notices and mail around the office.
Screened all visitors and directed them to the correct employee or office.
Maintained appropriate filing of personal and professional documentation.
Screened personal and business calls and directed them to the appropriate party.
Filed student documents and entered personal information into computer.
High School Diploma: Ukiah High School - 1000 Low Gap Road