Review of my credentials will confirm that I have management experience, customer service skills, organizational skills, strong communication skills, as well as experience in Public Relations.
I am a graduating senior at Florida International University. Pursing a degree in Communication Arts, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts. This prepares one for roles in management and other leadership roles effectively communicating in the workplace to resolve conflict and deliver results.
Freelance publicist with a wide-ranging background in marketing and executive communication, employee engagement and branding.
A fast paced environment with emphasis on customer service and sales. Other duties include but are not limited to: training new associates, money handling, overrides, speedy checkout, scheduling, merchandise returns/ exchanges, performance tracking, shipping, phone directory, and loss prevention/ safety. My sole responsibility was to oversee all front end staff and operations.
A fast paced environment with focus on customer service. Other duties include: ordering shipment, organizing back room, delegating tasks (daily or weekly), scheduling/ staffing, shrink prevention, price overrides, managing profit and loss, interviewing, recruitment, hire and train, follow disciplinary action, maintaining great communication with upper management, overseeing five neighboring departments including electronics.
Human resources, specifically recruiting, hiring, training and development, performance management, and scheduling Store business operations, including managing profit and loss, safety and security, loss prevention. Maintaining paperwork and files in a specific order, as well as receiving new shipment, creating displays, met and exceeded sales goals, motivate employees, interview and train new employees, and prepared and distributed payroll.
Created social media posts using marketing strategies and trending topics. Wrote press releases, pitches and put together media kits for clients to send out. Used Cision Software. Created monthly reports. Attended client's events. Identified customer needs through market research and analysis.Defined project and company vision, strategies and tactics.Evaluated and managed new strategic business opportunities.Designed web and other content, including monthly newsletters and promotional calendars.Planned and organized corporate media and other special events.Worked with management to identify trends and developments that might influence PR decisions and strategies.
With a strong background in customer service and retail management as well as an education in communication, I plan to establish great networks and work as an account manager over-seeing clients and getting their brand out there. I hope to continue education and one day have an agency of my own.
Business Operations, Public Speaking, Coaching, Strong Communication Skills, Contracts, Excellent customer service, Filing, Organizational Skills, Computer Proficient, Hiring, Interviewing, Human Resources, Inventory Management, Team Building, Team development, Loss Prevention, Money handling, Event Planning, Microsoft Office, Payroll, Performance Management, Problem Solving, Public Relations, Writing and Editing, QuickBooks, PhotoShop, Recruiting, Scheduling, Shipping, Staff Development, Staffing, Time Management, Multi-Tasking, Typing Skills, Trained Professional
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