Front End Manager Resume Example
Upbeat and flexible Front End Manager with 3 1/2 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Excellent representative of Exceptional customer service. Personable and responsible Cashier with experience working in fast-paced environments.
Also experienced with taking care of the elderly. Personal care for elderly family members and residents who once lived the neighborhood.
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Leadership
- Served as key contributing member to Leadership team.
Opening and Closing procedures, money management, operating a front end, customer service, special services, operating a register, working directly and indirectly with customers, bill payments, paper work, computer knowledge.
Student Trooper Program: A One Week Program that is designed to expose young adults to the demands of police training and to develop better relationships between the youth of our communities and the police that serve them. The Massachusetts State Police Academy uses a paramilitary approach to training, and discipline is strict. Vigorous physical training, including running and calisthenics, is required. Veteran Massachusetts State Police trainers provide classroom and hands-on training in topics such as First Aid/CPR, Criminal Law, Officer Safety, Crime Scene Investigations, Safe Driving, Leadership, Internet Safety, Team Building, and Physical Fitness. Student Troopers also observe and participate in demonstrations by members of State Police specialty units such as tactical teams, the K-9 Unit, and the Air Wing. Graduated July 29th, 2011 (Certified For) CPR AED SHOCK HEART ATTACK STROKE CONSCIOUS CHOKING UNCONSCIOUS CHOKING BLEEDING CONTROL UNIVERSAL PRECAUTIONS
CPR/AED Certified
Customer Service, Payments, Receptionist, Retail Sales, Associate, Closing, Front End, Customer Service Manager, Payroll, Credit, Its, Sales, Sales Associate, And Sales, Basis, Cash, Cash Handling, Cashier, Clients, Competitive Analysis, Customer Inquiries, Customer Relations, Customer Service Oriented, Energetic, Operations, Organization Skills, Outstanding Communication, Outstanding Communication Skills, Point Of Sale, Pos, Pos Systems, Retail, Retail Marketing, Self Motivated, Self-starter, Cpr, Team Building, Training, Cpr Certification, Cpr Certified
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Resume Overview
School Attended
- Wahconah Regional High School
- The Massachusetts State Police Academy
- Massachusetts State Police Academy New Braintree
- Wahconah High School
Job Titles Held:
- Front End Manager
- Customer Service Manager/Customer Service Associate
- Sales Associate
Degrees
- 2012-06-03
Diploma : physical, Law 2011-07-29
Certification 2011
High School Diploma : 5 years of Spanish
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