, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Forward-thinking [Job Title] with proven history of leadership, planning and problem solving. Adept collaboration with [Job title] to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Effective Communication
Outgoing and Friendly
Efficient and Courtesy
Positive Attitude
Dependable and Reliable
Teamwork and Collaboration
Customer Service
Team Member Motivation
Processing Payments
Staff Training and Motivation
Opening and Closing Procedures
Reliable & Trustworthy
Training & Development
Good Work Ethic
Friendly, Positive Attitude
Active Listening
Conflict Resolution
Experience
Front End Courtesy Clerk, 10/2022 - Current Bristol Farms – Los Angeles, CA,
Delivered exceptional customer service by greeting customers and directing to desired items.
Answered questions about current, seasonal and special sales.
Established good working relationships with other departments to promote smooth flow of products and services throughout store.
Resolved customer complaints and issues to promote overall satisfaction and improve service.
Performed needs analysis and presented options based on findings to help customers make decisions.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Greeted and assisted customers to foster positive experiences.
Listened to customer needs to identify and recommend best products and services.
Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
Washed vehicle exteriors, detailed interior and applied external sealant or polish.
Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
Maintained vacuums, pressure washers and [Type] equipment for car wash and self-service areas.
Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water.
Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
Connected hoses or lines to pumps or other equipment.
Pressed buttons to activate cleaning equipment or machines.
Assistant Store Manager, 04/2020 - 05/2021 Dominos Pizza Inc. – City, STATE,
Assisted in continuous development of effective store associates to achieve desired sales and results.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Answered customer questions and addressed problems and complaints in person and via phone.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Oversaw aspects of maintenance, inventory and daily activity management.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Maintained inventory by checking merchandise to determine levels.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Formed and sustained strategic relationships with clients.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented successful business strategies to increase revenue and target new markets.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education and Training
Bachelor of Science: Construction Management, Expected in 05/2026 - Fort Hays State Univiersity - Hays, KS, GPA:
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