LiveCareer-Resume

front end courtesy clerk resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Forward-thinking [Job Title] with proven history of leadership, planning and problem solving. Adept collaboration with [Job title] to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Effective Communication
  • Outgoing and Friendly
  • Efficient and Courtesy
  • Positive Attitude
  • Dependable and Reliable
  • Teamwork and Collaboration
  • Customer Service
  • Team Member Motivation
  • Processing Payments
  • Staff Training and Motivation
  • Opening and Closing Procedures
  • Reliable & Trustworthy
  • Training & Development
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Active Listening
  • Conflict Resolution
Experience
10/2022 to Current Front End Courtesy Clerk Bristol Farms | Los Angeles, CA,
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Answered questions about current, seasonal and special sales.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.
  • Resolved customer complaints and issues to promote overall satisfaction and improve service.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Greeted and assisted customers to foster positive experiences.
  • Listened to customer needs to identify and recommend best products and services.
04/2021 to 05/2022 Prep Attendant Whole Foods Market | Seabrook, NH,
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums and hoses to clean and protect interior and exterior of vehicle.
  • Washed vehicle exteriors, detailed interior and applied external sealant or polish.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Maintained vacuums, pressure washers and [Type] equipment for car wash and self-service areas.
  • Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
  • Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
  • Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Connected hoses or lines to pumps or other equipment.
  • Pressed buttons to activate cleaning equipment or machines.
04/2020 to 05/2021 Assistant Store Manager Dominos Pizza Inc. | City, STATE,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education and Training
Expected in 05/2026 to to Bachelor of Science | Construction Management Fort Hays State Univiersity, Hays, KS, GPA:

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Resume Overview

School Attended

  • Fort Hays State Univiersity

Job Titles Held:

  • Front End Courtesy Clerk
  • Prep Attendant
  • Assistant Store Manager

Degrees

  • Bachelor of Science

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