Customer service professional seeking a management role. Skilled in training staff and establishing positive relationships with employees and customers. Self-motivated with exceptional communication skills.
Advanced interpersonal skills
Commitment to quality and service
Strong communication skills
Trusted key holder
Creative problem solver
Strong client relations
August 2017-CurrentFront Desk Team Member | MobCycle | Portland, OR
Maintained cleanliness andpresentation of the studio.
Set up and explained new membership contracts.
Politely assisted customers in person and via telephone.
Routinely answered customer questions regarding class packages and pricing.
Folded and arranged garments in attractive displays.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
I am very active and passionate about fitness. Currently, I am in training to become a spin instructor at Mobcycle. Health and fitness has played a huge role in my life and happiness.
May 2014-July 2017Operation Manager Assistant/ Co-Director of Social Media/ Make-up Artist | New Vintage Beauty Lounge | Portland, Oregon
Promoting and maintaining premium client satisfaction.
All phases of booking and scheduling to maximize productivity.
Facility upkeep and inventory control.
Completing financial transactions and balancing till.
Hiring and supervision of stylists.
Provided coaching, mentoring, and consultation to staff to enhance staff development.
Consistently received positive feedback from guests on performance reviews.
October 2011-May 2014Certified Make- up Artist / MAC cosmetics | Nordstrom | Portland, Oregon
Providing superior customer service of quality products in a fast paced environment.
All phases of sales including establishing new accounts , maintenance of inventory and stock.
Booking and scheduling appointments in the world of MAC.
Executed full face make up, as well as assisting walk up clients.
Regularly exceeded sales and booking goals.
December 2010-October 2011Store Associate | Many Hands Trading Imports | Corvallis, OR
Providing premium customer service with emphasis on creating professional relationships with customers.
Learning about international arts, crafts and cultures.
All phases of money handling for transactions.
Maintained inventory and processed special orders.
June 2009High School Diploma: West Albany High School, Albany, Oregon