Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced with serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Skills
  • Order Fulfillment
  • Sales expertise
  • Stocking and replenishing
  • POS systems expert
  • Money handling abilities
  • Good listening skills
  • Wine Service
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Guest Seating Arrangements
  • Guest Relations Management
  • Food Sales and Promotion
  • Bill Computation
  • Dining area maintenance
  • Food and beverage pairings
  • Food station setup
  • Cash Handling
  • Banquet coordination
  • Menu presentation
  • Food running
  • Front-of-house display creation
  • Food preparation and safety
  • Item promotion
  • Table Setting Knowledge
Work History
Freelancer Worker, 05/2021 - Current
Kimpton Hotels Boston, MA,
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Restocked items on shelves and bins to keep inventory available.
  • Offered exceptional customer service to all guests.
  • Resolved issues quickly to maintain productivity goals.
  • Engaged in conversation with customer to ascertain need.
  • Processed customer transactions using cash register till.
  • Safely operated finishing tool to prepare products for inspections and packaging.
Host/Server, 08/2018 - Current
Kimpton Hotels New York, NY,
  • Greeted new customers, discussed specials and took drink orders.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Checked on needs of each table and retrieved additional items.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Took orders and delivered food items to residents in main dining room.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
  • Created positive first impressions to build loyalty in return guests.
Host/Server, 03/2016 - 03/2020
SSP AMERICA City, STATE,
  • Greeted new customers, discussed specials and took drink orders.
  • Oversaw proper set-up of tables to accommodate large parties.
  • Demonstrated understanding of menu items and ingredients.
  • Promoted clean, safe and neat environment for guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier/Pizza Maker, 02/2016 - 12/2016
Round Table Pizza, Inc City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked flexible schedule and extra shifts to meet business needs.
Education
Highschool Diploma: , Expected in 06/2015
-
Pasay City West Highscholl - Pasay City, Philippines,
GPA:
Accomplishments
  • Greeted guests and sat them at tables or in waiting areas.
  • Selected food items from serving or storage areas and placed them in dishes, on serving trays or in takeout bags.
  • Observed and tested foods using methods such as tasting, smelling or piercing them with utensils.
Certifications

Certified Host Trainor

Serv Safe Certification

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Resume Overview

School Attended

  • Pasay City West Highscholl

Job Titles Held:

  • Freelancer Worker
  • Host/Server
  • Host/Server
  • Cashier/Pizza Maker

Degrees

  • Highschool Diploma

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