Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Service-Oriented
Decision Making
Adobe Creative Suite
Customer Service
Complex Problem Solving
Image Editing
Attention to Detail
Creative Thinking
Photo Shoots
Critical Thinking
Contract Preparation
Sales and Marketing
Creative Lighting
Photo Processing
Digital Photography
Photography and Videography
Payment Processing
Image Archiving
Time Management
Complaint Resolution
Precise Measurements
Online Presence Monitoring
Inventory Management
Relationship Development
Equipment Maintenance
Flickr
Camera Setup
Color Correction
Business Development
Project Budgeting
Task Prioritization
Project Management
Workflow Management
Client Scheduling
Commercial Photography
Team Training
Phone and Email Etiquette
Verbal and Written Communication
Exposure Techniques
Digital Image Creation
Work History
01/2021 to Current
Freelance PhotographerManifest – Washington, DC,
Photographed high-quality images for various print and digital projects.
Digitally edited photos to enhance appearance.
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Archived photographs on computers and servers.
Shot photographs in controlled lab, field and remote environments.
Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
Defined and recommended detailed solutions to capture images.
Maintained productive professional relationships with models and modeling agencies.
Performed advanced computer processing of images for assignments.
Handled cameras operating at several thousand frames per second.
Tracked inventory for photo products and equipment.
Directed guests to photo port location to view and purchase pictures.
Planned and prepared for all on-location and studio shoots.
Edited, toned, captioned and uploaded photographs for publication.
Inspected proofs to verify quality and determine needed adjustments and retouches.
Completed complex photo shoots at indoor and outdoor venues.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Produced album publicity photo sessions for artists.
Experimented with different lighting effects to deliver unique images.
03/2021 to 03/2021
Senior Sales AdvisorFiserv, Inc. – Liberty Lake, WA,
Kept detailed track of sales and customer information in company system.
Provided exceptional customer service to foster client loyalty and satisfaction.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Maintained current knowledge of all evolving changes in fashion marketplace.
Developed and implemented strategic account plans to generate new, advantageous customers.
Presented professional image consistent with H&M's brand values.
Acquired and applied internet and social media knowledge to create effective dialogue with customers.
Met or exceeded sales, customer service and loyalty program standards.
Exceptional computer skills
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Prioritized tasks and projects to meet tight deadlines.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Worked independently with minimal supervision.
Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 25%.
Kept detailed records of daily activities through online customer database.
Performed effectively in self-directed work environment, managing day-to-day operations according to manager's directives.
Merchandised attractive shelf displays with current offerings to drive store sales.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
09/2020 to 12/2020
Product DemonstratorT-Roc – Hampshire, IL,
Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
Arranged demonstration areas to be appealing to attract attention of prospective customers.
Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
Assisted customers in locating items, addressed questions and provided product samples.
Requested contact information from potential customers to provide additional information.
Generated product sales by engaging with customers in store
Prepared and delivered sleek and professional sales presentations to explain product benefits.
Recommended specific product options to meet customer needs.
Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Analyzed consumer usage patterns to identify trends and target key demographics.
Learned products inside and out to give best possible demonstrations and answer consumer questions.
Set up and broke down promotional booths and tents, talked to potential customers and [Action] for successful promotional events.
Rang up customers by processing cash and credit payments to complete sale.
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Organized and stocked merchandise to keep necessary levels for sales demand.
Collaborated with demonstration team to engage large crowds.
Communicated product value, quality and style to educate and entice potential customers.
Provided customer service using extensive knowledge of Dyson's luxury hairstyling tools
12/2019 to 03/2020
Host ManagerBuho Cocina Y Cantina – City, STATE,
Enhanced business productivity by training [Number] team members and hosts on best practices and protocols.
Trained new hires on proper hosting procedures
Maintained frontdesk cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reduced inaccuracies by carefully by keeping meticulous records of customer reservations and reservation updates
Coordinated and organized all restaurant's front of the house (FOH) inventory.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Trained new hires and managed all frontdesk staff.
Education
Expected in 05/1994 to to
Bachelor of Arts: Broadcast Journalism University of East London, UEL, UK - Dockland, East London, UK, GPA:
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