Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Skills
Crew Scheduling
Teamwork and Collaboration
Construction Management
Job Site Management
Problem-Solving
Schematics and Blueprints
Construction Vehicles Operation
Time Management
Materials Estimating
Commercial and Residential Projects
Workplace Safety
Employee Training
Work Planning and Prioritization
Worker Supervision
Documentation and Recordkeeping
Decision Making
Multi-Project Coordination
Verbal and Written Communication
Hand and Power Tool Operation
Work Monitoring
Equipment Operation
Site Measuring and Marking
Dependable and Hardworking
Problem Solving
Customer Support
Building Customer Trust and Loyalty
Customer Service
Quality Assurance
Patient and Empathetic
Experience
Foreman, 09/2020 to 06/2022 Unitek Global Services, Inc. – Atlanta, GA,
Supervised projects to uphold schedule requirements and quality demands.
Checked project details to verify job site materials and equipment.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Operated landscaping equipment to maintain grounds and remove trees.
Answered customer questions regarding care and general knowledge of landscape.
Directed crew members completing landscaping tasks.
Trained and instructed new crew members to teach proper use of landscape equipment, maintenance practices and safety procedures.
Reviewed completed work to monitor and enforce quality standards and requirements.
Supervised day laborers in completing large landscaping projects.
Supervisor/Painter/Director of Shipping/Laborer/CNC Machine Operator, 03/2002 to 09/2020 Acme Millwork – City, STATE,
Prepared and planned worksites to help jobs run smoothly.
Delegated duties to employees based on skillset.
Kept production team moving forward for progress in daily site operations.
Allocated material and labor resources to promote on-time and under-budget project completion.
Trained and monitored employees to teach daily tasks and improve performance.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Used power and hand tools safely and effectively.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cleaned and smoothed surfaces prior to painting.
Operated airless spray equipment and motorized lifts.
Fabricated various parts using multiple machines at once.
Programmed robotics to support production requirements.
Performed welding and brazing using machinist hand tools.
Interfaced with machines to adjust settings or tools, driving high-quality production.
Read blueprints and 3D models to determine product specifications and plan operational sequences.
Worked from layout and work order, created programs and set up machines to produce required parts.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Organized storage areas to maximize movement and minimize labor.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
Prepared inventory for shipment by attaching tags and labels.
Created and enforced policies and procedures for entire logistics team.
Created policies and procedures to inform and educate personnel on logistics activities.
Identified opportunities to reduce cost and improve productivity.
Customer Service Representative Inbound Calls, 11/2000 to 05/2001 Sitel – City, STATE,
Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Consulted with customers to resolve service and billing issues.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Updated customer accounts, addresses and contact information within call management databases.
Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education and Training
High School Diploma: , Expected in 05/2000 Central High School - San Angelo, TX, GPA:
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School Attended
Central High School
Job Titles Held:
Foreman
Supervisor/Painter/Director of Shipping/Laborer/CNC Machine Operator
