Food service worker with fast food, retail and customer service experience.experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance.Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
Reliable team worker
Neat, clean and professional appearance
Comfortable standing for long time periods
Delivers exceptional customer service
Math and language skills
03/2013 to 11/2015
Food Service WorkerMiami Children's Hospital － Miami, FL
Prepare food items such as fruits, vegetables and meats by cutting, dicing and slicing them Assist in preparing dishes for patients in accordance to doctors' instructions for each individual patient Put together meals for patients keeping in mind allowed nutritional values Follow instructions for meal preparations for patients with food allergies and make sure to omit any ingredient that may cause gastronomical trouble Prepare food trays with items such as plates, flatware, napkins and condiments Apportion food items properly and in accordance to accompanying diet lists Place trays in dumbwaiters or pushcarts and physically push them through hospital corridors to assigned floors Serve trays to patients by placing them on tables and assisting them in partaking of their food Collect food trays and dirty dishes and cart them back to the kitchen for washing Assist in washing and drying dishware, glassware and flatware Coordinate with laundry services to ensure that clean napkins and tray liners are available on a constant basis Handle kitchen garbage disposal activities by placing trash in appropriate receptacles Assemble and serve food items to hospital staff members by following daily menus.
Head CashierThe Fresh Market － Miami, FL
Monitor the work of cashiers on a daily basis Ensure that workload is equally divided between cash registers Perform cashier duties during cashiers' absence or extreme workload Evaluate performance of cashiers and provide managers with information on appraisals Ensure that each customer's transactions are processed accurately and in a time efficient manner Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately Identify and address any accounts related problems on an immediate basis Resolve employee conflicts and ensure that any customer complaints are handled immediately Identify and correct cash register errors and take measures to ensure that further errors do not happen.
BaristasUniversity Of Miami Starbucks － Miami, FLAdhered to recipe and presentation standards for specialty coffee drinks. Managed morning rush of over Numbers customers daily with efficient, levelheaded customer service. Resolved customer disputes with tact and professionalism. Weighed, ground and packed coffee per customer orders. Updated menu with daily offerings and specials, using personalized artistic touches. Correctly followed all health, safety and sanitation guidelines. Greeted guests with a pleasant smile and superior customer service. Greeted and connected with every customer, recommending drinks and pastries. Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste. Arranged merchandise in innovative and eye-catching displays. Redesigned coffee menu for improved readability. Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.