LiveCareer-Resume

food service worker resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Plating and presentation
  • Patient relations
  • Quality control
  • Menu item familiarity
  • Food assembly
  • Safe food handling
  • Cooking procedures
  • Team contribution
  • Proper storage and preservation
  • Problem resolution
  • Clerical
  • Critical thinking
Experience
Food Service Worker, 09/2021 - Current
River Edge Macon, GA,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Complied with company service standards, including inventory and cash control procedures.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Customer Service Representative, 03/2019 - 09/2019
Brink's Incorporated Savannah, GA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Maintained and recorded customer information in database.
  • Presented information about membership details and purchase advantages.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Broke down objections using friendly, persuasive strategies.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Resolved customer complaints by escalating calls to proper department.
  • Educated customers about product or service offerings meeting individual needs.
  • Completed clerical and administrative tasks such as taking messages and transferring calls for telemarketing team.
  • Assessed customer account information to determine current issues and potential solutions.
Line Worker, 06/2005 - 09/2006
Basic American Foods Fort Collins, CO,
  • Used established assembly instructions to complete jobs.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Monitored tables for guest needs and customer service opportunities.
  • Inventoried food supplies to determine needs and replenish stations.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
Customer Service Cashier, 04/2004 - 04/2005
Raising Cane's Humble, TX,
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Associate of Arts: Medical Assistant , Expected in 01/2018
-
Fortis College - Centerville - Cincinnati, OH
GPA:
Status -

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Resume Overview

School Attended

  • Fortis College - Centerville

Job Titles Held:

  • Food Service Worker
  • Customer Service Representative
  • Line Worker
  • Customer Service Cashier

Degrees

  • Associate of Arts

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