Highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources. Skilled in working independently and as an assiduous team player.
Food Service Assistant, 11/2016 － 12/2016Costco Wholesale － Novato, CA
Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Received and stored food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
Assisted cooks and kitchen staff with various tasks as needed, and provided cooks with needed items.
Chauffeur, 07/2016 － CurrentUber － San Francisco, CA
Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety.
Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied.
Drove V.I.P. to various destinations upon request, with knowledge of various cities and efficient routes.
Maintained a neat and smart appearance, customer friendly and intellectual individual with desire to exceed expectations.
Courier, 05/2016 － 06/2016AxleHire － Berkeley, CA
Retrieved customer material in a polite, resourceful and professional manner by provide basic customer service and giving required information upon request.
Communicated with main office through a mobile device.
Operated vehicle for delivery of mail, supplies, products and materials.
Maintained route supply inventory to ensure prompt delivery of products to customers.
Courier, 02/2016 － 05/2016CernX － Emeryville, CA
Loaded vehicle with listed goods, ensuring goods are loaded correctly and took necessary precautions with hazardous goods.
Unloaded and sorted items collected along delivery routes.
Received messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Center Retail Consultant, 04/2015 － 01/2016FedEx Office － San Rafael, CA
Provided assistance in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
Demonstrated consultative behavior in a retail environment to understand each customer's individualized need.
Took complex customer orders using order system to provide accurate pricing information.
Assembled parcels and prepared goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
Set up and operate printing, binding, and other related equipment using customer supplied original media and documents.
Customer Service Representative, 01/2015 － 04/2015Kisco Senior Living － San Rafael, CA
Completed typing, data entry, shredding, and filing.
Provided excellent customer service using the Microsoft-Lync phone system to manage a multi-line incoming phone system: answer calls, and/or take complete and detailed messages and communicated timely to others in the community.
Received and distributed incoming mail; complete outgoing mailings.
Tracked and logged packages received at the desk and notify appropriate parties of delivery.
Audited records and files.
Intake Coordinator, 10/2014 － 12/2014Lash Group － San Bruno, CA
Collected and review all patient insurance benefit information.
Completed and submitted all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers.
Researched and resolved any electronic claim denials.
Provided exceptional customer service to internal and external customers; resolved any customer requests in a timely and accurate manner; escalated complaints accordingly.
Maintained frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers.
Administrative Assistant, 10/2013 － 09/2014Center Point, Inc － San Rafael, CA
Filed records and reports, posted information to records, sorted and distributed mail, answered telephones and routed calls to respond to inquiries.
Docketed validated data into applicable database.
Prepared stock and supply orders for approval by supervisor.
Typed reports, spreadsheets, business correspondences and application forms.
Made note of missing data and assisted Program Managers, Supervising Case Workers to identify and gather missing data.
Program Assistant, 03/2013 － 09/2013Becton Health Care Resources － Oakland, CA
Responsible for providing clerical and medical office assistant support to Physicians and Staff.
Coordinated patient referrals, patient appointments and patient tracking throughout the clinic system.
Gather all charge capture sheets and reconciled daily against actual patient sign-in sheet to ensure that all charges.
were captured; then send over to company billing department.
Receptionist, 03/2008 － 02/2012Elan Health & Fitness Center － San Anselmo, CA
Under limited supervision, developed new customer relations through telephone contact and sales activity.