Friendly and enthusiastic worker with one year experience managing an ice cream shop. Able to learn new tasks quickly and dedicated to growing lasting customer relationships. Represent establishment with friendly, professional demeanor at all times. Would love the opportunity to become a part-time or full-time hostess at your restaurant for this coming summer and into the school year.
Ability to handle fast-paced environment
Excellent guest service skills
Highly responsible and reliable
Energetic and organized
Worked above and beyond in both of my service jobs and was promoted to higher level positions within the first few months because of my dedication and service to my job.
07/2015 to 11/2015
Food Runner/ SaladsPasta Jay's - Boulder, CO
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items and ingredients.
Maintained calm demeanor even in high-stress, fast-paced work environment.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Delivered exceptional, friendly and fast service.
Routinely cleaned table linens, table settings, windowsills, and counters.
Routinely checked the stock of salad items and restocked as necessary.
Assisted servers and dining room hosts and quickly responded to guests' needs.
05/2015 to 07/2015
HostessPasta Jay's - Boulder, CO
Greeted guests in a pleasant and courteous manner.
Maintained an accurate wait list.
Routinely checked menus to verify they were clean and wrinkle-free.
Maximized table turns and rotated seating for maximum guest satisfaction.
Skillfully anticipated and addressed guests' service needs.
04/2014 to 09/2014
ManagerGlacier Homemade Ice Cream and Gelato - Boulder, CO
Calculated inventory and ordered appropriate supplies.
Quickly identified problem situations and adeptly resolved incidents.
Earned highest marks for customer satisfaction.
Promoted to manager because of attention to detail and customer satisfaction.
03/2013 to 04/2014
Ice Cream ServerGlacier Homemade Ice Cream and Gelato - Boulder, CO
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Kept service stations stocked.
Bachelor of Science: Integrative PhysiologyUniversity of Colorado - Boulder, COCurrently studying pre-medicine at the University of Colorado.
analytical skills, attention to detail, customer satisfaction, experience in management, good attitude, willingness to put in the extra effort.